Pentravel Travel Consultant - Western Cape

Cullinan Holdings Limited; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Lucrative commission structure

Monthly salary

Vibrant culture-centric company

Job summary

Pentravel, a division of Cullinan Holdings, is seeking a dynamic Travel Consultant to join our Cape Town team. You will provide exceptional service, craft bespoke itineraries, and manage bookings across all trip components while aiming for sales targets.

Responsibilities include building strong client relationships, design of customized itineraries, expert destination advice, and maximizing sales through upselling and promotions. Weekend/roster work is required in retail travel.

Qualifications

• 1+ year of sales and target-driven experience.
• Excellent written and verbal communication.
• Strong sales and customer service skills.
• Ability to work well under pressure.
• Proficient with reservation systems; Amadeus advantageous.
• Passion for travel and knowledge of popular destinations.
• Retail travel role requires weekend/public holiday work on roster basis.
• Recruiting aligns with employment equity obligations.

Responsibilities

• Build and maintain relationships with customers to encourage repeat business and referrals.
• Design and sell customized travel itineraries to match preferences and budgets.
• Provide expert advice on destinations, visas, and travel insurance.
• Maximize sales through upselling, cross-selling and partner promotions.
• Maintain accurate client records in the company's systems.
• Handle customer inquiries and complaints professionally.
• Stay up-to-date with industry trends.

Skills

Excellent communication

Strong sales and customer service

Ability to work under pressure

Passion for travel

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• we will be recruiting in line with our employment equity obligations

Benefits

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.

When you reach your sales goals you get to travel – YAY!