Pentravel Travel Consultant - KZN

Cullinan Holdings Limited; Durban; On-site; ZAR 167,400 - 279,000; Full time

Benefits offered by this job

Vibrant company culture

Growth opportunities

Commission structure

Travel opportunities upon sales goals

Job summary

Cullinan Holdings Limited is looking for dynamic Travel Consultants to join Pentravel in Durban. You will provide exceptional service, create bespoke itineraries, and achieve sales targets while fostering strong customer relationships.

If you are passionate about travel, possess excellent communication skills, and thrive under pressure, this is an exciting opportunity with a culture-centric company that offers a lucrative commission structure and growth potential.

Qualifications

• Minimum of 1 year of experience in a sales and target-driven role.
• Proficient in the use of reservation systems.
• Passion for travel and knowledge of popular destinations.

Responsibilities

• Build and maintain strong relationships with customers.
• Design and sell customized travel itineraries.
• Maximize sales opportunities through upselling.

Skills

Sales skills

Customer service skills

Communication skills

Pressure management

Tools

Reservation systems (Amadeus)

Job description

Pentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Durban. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travellers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed
• We will be recruiting in line with our employment equity obligations

Benefits

• Working in a vibrant culture-centric company.
• Many learning and growth opportunities means this is a career, not just a job!
• Work hard, play hard mentality. We love celebrating successes together!
• Monthly salary, and a lucrative commission structure with unlimited earning potential.
• When you reach your sales goals you get to travel.