Payments Operations Lead - Private Banking

Travelbyinvestec; Sandton; Sur place; ZAR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Travelbyinvestec in Sandton seeks an executive to lead the Private Banking Payments and Authorisations function, shaping strategy, risk controls and client experience. You will drive people leadership, service delivery, stakeholder liaison and continuous improvement, ensuring resilience, compliance and end-to-end payment operations readiness.

You will partner with key groups, translate strategy into action and deliver measurable improvements for clients and the business.

Qualifications

• BCom or related financial qualification advantageous.
• 3–4 years' team leadership experience in operations or financial services.
• Strong knowledge of operational risk, controls, incidents and business continuity.
• Proven ability to translate strategy into delivery and drive process improvements.
• Analytical, problem-solving and decision-making skills with advanced Excel and MIS.
• Clear stakeholder communication, resilience under pressure and accountability.
• Proficiency with AI productivity tools such as Copilot to enhance efficiency and decision-making.

Responsabilités

• Lead an engaged, inclusive team and drive succession planning.
• Ensure service delivery through capacity planning and SLAs.
• Foster partnerships with Private Bank, Technology and Group Payments.
• Strengthen controls, incident management and business continuity.
• Drive automation and process improvement in payments operations.
• Use data to identify trends and provide concise reporting for leadership.

Connaissances

Team leadership

Operational risk management

Process improvement

Stakeholder communication

Analytical thinking

Excel / MIS

Copilot AI tools

Formation

BCom / related finance qualification

Outils

Copilot

Description du poste

Travelbyinvestec in Sandton seeks an executive to lead the Private Banking Payments and Authorisations function, shaping strategy, risk controls and client experience. You will drive people leadership, service delivery, stakeholder liaison and continuous improvement, ensuring resilience, compliance and end-to-end payment operations readiness.

You will partner with key groups, translate strategy into action and deliver measurable improvements for clients and the business.