Patient Admissions Specialist

Joint Medical Holdings; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Joint Medical Holdings in Durban seeks an Admissions Clerk to provide efficient, patient-focused admissions, verify medical aid details, process deposits, and ensure accurate records in the hospital information system. The role requires Matric, computer literacy, 1-2 years hospital experience, Delta 9 system experience, and willingness to work night and day shifts within a multidisciplinary team.

Responsibilities include welcoming patients, registering admissions, coordinating bed bookings,

Qualifications

• Matric/Grade 12 qualification.
• Computer literacy required.
• Willingness to work night and day shifts.

Responsibilities

• Welcome and assist patients, visitors, doctors and stakeholders in a professional manner.
• Register patient admissions with accurate and complete information.
• Verify medical aid details and obtain authorizations.
• Process deposits and private fees per procedures.
• Capture and update patient information in the hospital system.
• Coordinate admissions, bed bookings and patient flow with departments.
• Assist with billing-related administration and respond to admission queries.
• Maintain confidentiality of patient information and adhere to policies.
• Provide excellent customer service within a multidisciplinary team.
• Support switchboard and reception functions as required.

Skills

Matric / Grade 12

Computer literate

Shift work (Night/Day)

Education

Matric / Grade 12

Tools

Delta 9 system

Switchboard (experience)

Job description

Joint Medical Holdings in Durban seeks an Admissions Clerk to provide efficient, patient-focused admissions, verify medical aid details, process deposits, and ensure accurate records in the hospital information system. The role requires Matric, computer literacy, 1-2 years hospital experience, Delta 9 system experience, and willingness to work night and day shifts within a multidisciplinary team.

Responsibilities include welcoming patients, registering admissions, coordinating bed bookings,