Admissions Specialist: Patient Flow

Joint Medical Holdings; Durban; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Joint Medical Holdings in Durban is seeking an Admissions Clerk to manage patient admissions efficiently and professionally. You will assist patients with medical-aid details, verify authorizations, and process deposits and fees while ensuring accurate records in the hospital information system.

The role requires 1–2 years hospital admissions experience, proficiency with Delta 9, and willingness to work shifts. You will support switchboard and reception duties within a multidisciplinary team.

Qualifications

• Matric / Grade 12 is essential.
• Computer literate with basic IT skills.
• 1–2 years hospital admissions experience preferred.
• Experience with the Delta 9 system required.
• Knowledge of the hospital admissions process essential.
• Willingness to do shift work (night/day).
• Switchboard experience is an added advantage.

Responsibilities

• Welcome and assist patients, visitors, doctors and stakeholders professionally.
• Register patient admissions with accurate information and documentation.
• Verify medical aid details and obtain required authorizations.
• Process deposits and private fees according to procedures.
• Capture and update patient information in the hospital information system.
• Coordinate admissions, bed bookings and patient flow with departments.
• Assist with billing-related administration and respond to queries.

Skills

Computer literacy

Patient service

Communication

Education

Matric / Grade 12

Tools

Delta 9 system

Job description

Joint Medical Holdings in Durban is seeking an Admissions Clerk to manage patient admissions efficiently and professionally. You will assist patients with medical-aid details, verify authorizations, and process deposits and fees while ensuring accurate records in the hospital information system.

The role requires 1–2 years hospital admissions experience, proficiency with Delta 9, and willingness to work shifts. You will support switchboard and reception duties within a multidisciplinary team.