Parts Sales Executive

Westline Staffing Solutions; Stellenbosch; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Westline Staffing Solutions is seeking a Parts Sales Executive to optimise motorcycle rider gear and parts sales opportunities with profitability and customer satisfaction. You will ensure correct parts are available and delivered, while maintaining relationships with existing customers and attracting new ones.

You will identify stock availability, present products to Brand standards, and process orders efficiently, ensuring accurate pricing and tidy work areas.

Qualifications

• Grade 12 Certificate.
• Minimum 2 years parts sales experience in an automotive dealership.
• Driver's license.
• Knowledge of motorcycles, parts and rider gear advantageous.

Responsibilities

• Prospect for new customers and maintain existing customer relationships.
• Identify stock availability and manage non-stocking item orders.
• Present parts and rider gear to Brand standards.
• Order and locate parts and accessories accurately and timely.
• Issue motorcycle parts according to job card.

Skills

Customer relationships

Sales experience

Product knowledge

Communication

Education

Grade 12 Certificate

Tools

Order processing systems

Job description

To optimise motorcycle rider gear and parts sales opportunities with optimum profitability and maximum customer satisfaction, through the availability and delivery of correct parts.

Key Responsibilities:

• Prospect for new customers and maintain existing customer relationships
• Identify the availability of stock and manage non stocking item orders.
• Present parts and rider gear correctly and to Brand standards
• Order and locate parts and accessories accurately and timeously
• Issue motorcycle parts according to job card
• Order special orders and receive special orders
• Ensure effective product knowledge (parts and rider gear) and understanding
• Explain technical details in a simple and understandable manner to customers and highlight benefits to add value
• Ensure correct pricing is indicated
• Ensure all Rider Gear to be packed away before close of business
• Contact possible new/existing customers regularly (i.e. email, or phone etc)
• Actively market/advertise products and the brand to existing/non-existing Group customers, continuous brand/product awareness
• Receive, welcome and attend to all walk-in (external) customers
• Attend to general telephonic enquiries professionally
• Establish customer needs by asking open questions, actively listening and taking notes
• Ensure the workstation is clean and tidy at all times
• Ensure all risk(financial and non-financial) are minimised and security awareness is maintained
• Attend Monthly Departmental meetings.
• Achieving Personal Work Goals & Objectives
• Delivering Results & Meeting Customer Expectations
• Following Instructions & Procedures
• Relating and Networking
• Planning & Organising
  
• Grade 12 Certificate
• Minimum of 2 years working experience as a Parts Sales Executive in an automotive Dealership would be preferred
• Drivers license
• Knowledge of motorcycles, motorcycle parts and rider gear would be advantageous