Partner Relationship Manager

Confluent; Cape Town; In loco; ZAR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Confluent, Pinelands, Cape Town, South Africa, is seeking a Partner Relationship Manager to oversee a portfolio of strategic partners and ensure mutual value. The role emphasizes cost management, performance tracking, and collaboration with internal teams.

You will identify opportunities to grow partnerships, take initiative, and report outcomes to stakeholders. A relevant degree and 3–5 years in partner or business development are required.

Competenze

• Degree in Business, Marketing or related field.
• 3-5 years in partner/account management or business development, ideally in financial services.
• Strong analytical, critical thinking and problem-solving skills.
• Confident in using data to make decisions.
• Highly organised, with meticulous attention to detail.
• A basic understanding of technical integrations is an advantage.

Mansioni

• Act as main contact for assigned partners.
• Build strong, long-lasting relationships based on trust.
• Resolve partner queries and issues promptly and effectively.
• Monitor partner performance and manage costs against targets.
• Identify areas for improvement and drive actions with partners.
• Report on partner performance to stakeholders.
• Identify opportunities to grow existing partnerships and develop new ones.
• Coordinate partner onboarding with internal teams.

Conoscenze

Partner management

Account management

Business development

Analytical thinking

Problem-solving

Data-driven decisions

Attention to detail

Interpersonal skills

Formazione

Degree in Business/Marketing or related field

Strumenti

Technical integrations

Descrizione del lavoro

Partner Relationship Manager

Reports To

Head of Partners

Location

Pinelands, Cape Town, South Africa (office-based)

Employment Type

Full-Time

Confluent, home to DebtBusters and JustMoney, helps South Africans take control of their finances. We are growing and are looking for a Partner Relationship Manager to join our Partnerships Team.

Job Summary

You will manage a portfolio of strategic partners, making sure each partnership delivers value for both sides. That means tracking performance, managing costs and return, working closely with internal teams, and finding new ways to grow. You’ll take the initiative, spot opportunities and solves problems, with the support of an experienced manager.

Key Responsibilities

• Manage partner relationships:

• Act as the main point of contact for assigned partners.

• Build strong, long-lasting relationships based on trust.

• Resolve partner queries and issues promptly and effectively.

• Drive and report on performance:

• Monitor partner performance and manage costs against agreed targets.

• Identify areas for improvement and work with partners to put them into action.

• Report on partner performance to partners and internal stakeholders.

• Grow the portfolio:

• Identify new opportunities to grow existing partnerships and develop new ones.

• Coordinate partner onboarding with internal teams.

Requirements

• A relevant degree - Business, Marketing, or a related field.

• 3-5 years of experience in partner management, account management, or business development, ideally in financial services.

• Strong analytical, critical thinking and problem-solving skills.

• Confident in using data to make decisions.

• Highly organised, with meticulous attention to detail.

• A basic understanding of technical integrations is an advantage.

Personal Attributes

• Proactive: takes the initiative and does not wait for direction.

• Self-motivated and goal-oriented, with a drive to excel.

• Reliable, accountable and trustworthy.

• Excellent interpersonal and communication skills.

• Able to work independently and as part of a team.

What We Offer

• Ownership of your own partner portfolio in a small close-knit team, where your ideas are heard, with an experienced manager to support you.

• Meaningful work that helps South Africans take control of their finances.

• Competitive market related salary with opportunity to earn performance incentives.