Part-Time Retail Customer Service Associate — Flexible Hours

Placements24; Mossel Bay; On-site; ZAR 86,000 - 106,000; Part time

Benefits offered by this job

Employee discounts

Friendly work environment

Opportunity for more hours

Job summary

Placements24 is seeking a friendly and efficient Customer Service Associate for our Mossel Bay store in the Western Cape. This on-site role involves helping customers, processing sales, and maintaining a welcoming environment.

You will interact with local shoppers, handle inquiries, and support team goals. Flexibility to work weekends/public holidays is required; prior retail customer service is desirable, and a high school diploma is expected.

Qualifications

• Previous customer service experience in retail desirable.
• Excellent communication and interpersonal skills.
• Positive, friendly and approachable demeanor.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and public holidays at Mossel Bay.
• High school diploma or equivalent.

Responsibilities

• Greet customers and assist with product information and inquiries.
• Process sales transactions accurately using the POS system.
• Handle complaints and returns with professionalism and resolve issues.
• Maintain a clean, organized and visually appealing store.
• Replenish stock and ensure attractive product displays.
• Answer questions about store policies, promotions and loyalty programs.
• Collaborate with team to achieve daily sales targets and goals.
• Provide exceptional service to encourage loyalty and repeat business.

Skills

Communication skills

Interpersonal skills

POS familiarity

Reliability

Punctuality

Education

High school diploma or equivalent

Tools

POS systems

Job description

Placements24 is seeking a friendly and efficient Customer Service Associate for our Mossel Bay store in the Western Cape. This on-site role involves helping customers, processing sales, and maintaining a welcoming environment.

You will interact with local shoppers, handle inquiries, and support team goals. Flexibility to work weekends/public holidays is required; prior retail customer service is desirable, and a high school diploma is expected.