Part-time Beauty Advisor & Product Specialist

Placements24; Vereeniging; Hybrid; ZAR 83,000 - 165,000; Part time

Benefits offered by this job

Competitive hourly wage

Performance-based bonuses

Product discounts and free samples

Online training and development

Work-from-home flexibility

Job summary

Placements24 is seeking a Part-time Beauty Advisor & Product Specialist to join its virtual customer engagement team. This fully remote role lets you work from anywhere while delivering expert beauty guidance to customers via chat, email, and video.

You will help with skincare, makeup recommendations, and education on product features, supporting customers primarily from Vereeniging and beyond. Ideal candidates bring passion for beauty, strong communication, and the ability to work independently

Qualifications

• Proven experience in a beauty advisor, skincare specialist, or makeup artist role.
• Deep knowledge of beauty, skincare, and cosmetic products.
• Excellent communication, listening, and interpersonal skills.
• Proficient with online channels and CRM software.
• Ability to work independently in a remote setting.
• Strong organizational skills and attention to detail.
• Reliable internet connection and a quiet workspace.
• Availability for flexible part-time hours.

Responsibilities

• Provide expert beauty and skincare advice to customers via chat, email, and video.
• Offer personalized product recommendations based on skin type and needs.
• Educate customers on product usage, ingredients, and benefits.
• Assist customers with online orders, returns, and inquiries.
• Stay up-to-date with product launches, promotions, and trends.
• Maintain high customer satisfaction and build relationships.
• Troubleshoot and resolve customer issues empathetically.
• Collaborate with marketing and sales for customer feedback.
• Create engaging online content such as beauty tips and tutorials.
• Ensure all interactions reflect the brand's values.

Skills

Beauty industry knowledge

Excellent communication skills

CRM software proficiency

Online communication tools

Remote work autonomy

Organizational skills

Attention to detail

Internet connectivity and quiet space

Education

High school diploma or equivalent

Beauty certifications (plus)

Tools

CRM software

Online communication tools

Job description

About the Role

Our client, a leading beauty and skincare brand with a strong online presence, is looking for a dynamic and knowledgeable Part-time Beauty Advisor & Product Specialist to join their virtual customer engagement team. This role is fully remote, offering the flexibility to work from anywhere. You will be the first point of contact for customers, providing expert advice on beauty products, skincare solutions, and makeup application. Your responsibilities will include responding to customer inquiries via chat, email, and video calls, offering personalized recommendations, and educating customers about product features and benefits. The ideal candidate has a deep passion for the beauty industry, exceptional communication skills, and a keen understanding of various skincare and cosmetic lines. This is a fantastic opportunity to leverage your beauty expertise in a remote‑first environment, contributing to customer satisfaction and brand loyalty for a renowned beauty company. You will be supporting customers primarily from the Vereeniging, Gauteng, ZA region and beyond.

Key Responsibilities

• Provide expert beauty and skincare advice to customers via various online channels (chat, email, video).
• Offer personalized product recommendations based on customer needs, skin type, and concerns.
• Educate customers on product usage, ingredients, and benefits.
• Assist customers with online orders, returns, and general inquiries.
• Stay up-to-date with product launches, promotions, and industry trends.
• Maintain a high level of customer satisfaction and build strong customer relationships.
• Troubleshoot and resolve customer issues effectively and empathetically.
• Collaborate with the marketing and sales teams to provide customer feedback and insight.
• Contribute to creating engaging online content, such as beauty tips and tutorials.
• Ensure all customer interactions are professional and reflect the brand's values.

Requirements

• Proven experience in a beauty advisor, skincare specialist, or makeup artist role.
• In-depth knowledge of a wide range of beauty, skincare, and cosmetic products.
• Excellent communication, listening, and interpersonal skills.
• Proficiency in using online communication tools and CRM software.
• Ability to work independently and manage time effectively in a remote setting.
• A passion for beauty and a desire to help customers.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent; further beauty certifications are a plus.
• Must have a reliable internet connection and a quiet workspace.
• Availability to work flexible part‑time hours.

Benefits

• This part‑time remote position offers a competitive hourly wage and potential for performance‑based bonuses.
• Employees receive product discounts and opportunities for free product samples.
• You will gain valuable experience working with a leading beauty brand and have access to online training and development resources.
• This role provides the flexibility to work from home, promoting a healthy work‑life balance.