Outbound Sales Pro - Food Service

Greys Recruitment; South Africa; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Greys Recruitment in South Africa is seeking a Telesales Consultant to generate sales and expand the client base in the food services and hospitality sector through proactive outbound calling and excellent customer service.

You will handle high-volume calls, build relationships, identify needs, and close sales while maintaining accurate CRM records and meeting daily, weekly, and monthly targets. Experience in FMCG or hospitality sales is advantageous; matric is essential.

Qualifications

• Matric (Grade 12) – essential
• Relevant tertiary qualification – advantageous
• Proven telesales / internal sales / call centre experience – essential
• Experience in food services, FMCG, or hospitality sales – advantageous
• Strong computer literacy (MS Office, CRM systems)
• Ability to work in a target-driven environment

Responsibilities

• Conduct high-volume outbound calls to prospective and existing clients
• Generate new business through cold calling and lead follow-ups
• Maintain and grow relationships with existing customers
• Identify customer needs and recommend suitable products/services
• Achieve and exceed daily, weekly, and monthly sales targets
• Process orders accurately and efficiently
• Handle customer queries, objections, and complaints professionally
• Follow up on quotes, leads, and previous interactions to close sales
• Maintain an up-to-date CRM system with accurate client information
• Upsell and cross-sell products to maximize revenue opportunities
• Stay informed about product offerings, promotions, and industry trends

Skills

Telesales

Closing skills

Verbal communication

Negotiation

Resilience

Energy & enthusiasm

Listening skills

Customer service orientation

Organisational skills

Attention to detail

Education

Matric (Grade 12)

Tertiary qualification

Tools

CRM systems

MS Office

Job description

Greys Recruitment in South Africa is seeking a Telesales Consultant to generate sales and expand the client base in the food services and hospitality sector through proactive outbound calling and excellent customer service.

You will handle high-volume calls, build relationships, identify needs, and close sales while maintaining accurate CRM records and meeting daily, weekly, and monthly targets. Experience in FMCG or hospitality sales is advantageous; matric is essential.