Outbound Sales Pro: Close Deals & Upsell

Impact HR; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

FAIS accreditation

RE certification advantageous

Job summary

Impact HR in Gauteng is seeking an Outbound Sales Agent to actively reach out to prospects and customers, promoting products, generating qualified leads, and closing sales. You will use CRM to track activities, maintain records, and pursue cross-selling opportunities.

The role requires excellent communication, resilience, and the ability to meet daily call KPIs, with FAIS accreditation or RE5/RE1 considered a plus. Grade 12 and 12+ months outbound sales experience are essential.

Qualifications

• Minimum 12 months of proven outbound sales experience in a similar role.
• Grade 12 / Matric qualification.
• Excellent verbal communication, active listening, objection handling, and closing skills.
• Proficiency with CRM software and basic data entry with high accuracy.
• High resilience, self-motivation and goal orientation.

Responsibilities

• Outbound Sales & Prospecting: perform cold and warm outbound calls to prospective clients and convert leads.
• Pipeline Management: maintain accurate records of sales activities and follow-ups in CRM.
• Customer Engagement: articulate product features, benefits and value while addressing objections.
• Target Achievement: meet or exceed daily call KPIs, talk time, and monthly quotas.
• Product Knowledge: stay updated on offerings and industry trends to pitch solutions.
• Compliance & Quality Assurance: follow FAIS guidelines and data privacy during all communications.

Skills

Outbound sales

Pipeline management

Customer engagement

Target achievement

Product knowledge

Compliance & privacy

Education

Grade 12 / Matric

Tools

CRM software

Microsoft Office

Job description

Impact HR in Gauteng is seeking an Outbound Sales Agent to actively reach out to prospects and customers, promoting products, generating qualified leads, and closing sales. You will use CRM to track activities, maintain records, and pursue cross-selling opportunities.

The role requires excellent communication, resilience, and the ability to meet daily call KPIs, with FAIS accreditation or RE5/RE1 considered a plus. Grade 12 and 12+ months outbound sales experience are essential.