OT Incident & Operations Engineer

Accenture; Midrand; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Accenture is seeking a skilled professional to support Operational Technology Incident Management Operations and contribute to improving operational effectiveness in a dynamic, global environment. The role emphasizes collaboration with cloud operations, system maintenance, and ongoing optimization.

The ideal candidate holds an Assoc. Degree/College Diploma in a relevant field and demonstrates strong analytical and problem-solving abilities, with a focus on achieving business outcomes and value

Qualifications

• Intermediate to advanced knowledge in technology operations and incident management.
• Experience with operational strategies and performance improvements.
• Proficiency in data analysis and process optimization.
• Relevant college diploma or associate degree in a related field.

Responsibilities

• Enhance OT systems to align with evolving business requirements.
• Maintain applications and infrastructure according to SLAs.
• Define and review technical requirements focusing on integration, performance, quality, and scalability.
• Collaborate with cloud operations teams to manage capacity and monitor KPIs.
• Contribute to continuous improvement initiatives for operational effectiveness.

Job description

Accenture is seeking a skilled professional to support Operational Technology Incident Management Operations and contribute to improving operational effectiveness in a dynamic, global environment. The role emphasizes collaboration with cloud operations, system maintenance, and ongoing optimization.

The ideal candidate holds an Assoc. Degree/College Diploma in a relevant field and demonstrates strong analytical and problem-solving abilities, with a focus on achieving business outcomes and value