Order Fulfillment & Admin Coordinator

Kabstrading Co; Butterworth; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Kabstrading Co is seeking an efficient orders administrator to manage end-to-end order processing and daily admin support. You will liaise between sales, warehouse and logistics to ensure timely, accurate delivery and keep customers informed of status changes.

Responsibilities include maintaining order records, generating status reports, and addressing queries and discrepancies to support smooth operations across the sales and supply chain teams.

Responsibilities

• Receive, capture and process customer orders accurately and within required timelines.
• Serve as the link between the sales team, customers, warehouse, supply chain and logistics teams.
• Liaise with warehouse and logistics teams regarding stock availability, dispatch and delivery schedules.
• Track orders from placement to delivery and proactively communicate delays or issues to the relevant sales representatives.
• Maintain accurate and up-to-date order records and customer account information.
• Prepare reports on order status, sales administration and account activities.
• Provide general administrative support, including filing, recordkeeping and responding to customer queries.
• Respond professionally and promptly to internal and external queries relating to orders and deliveries.
• Identify and escape discrepancies involving orders, stock availability and invoicing.
• Support the sales team with day-to-day administrative activities to ensure smooth operations.

Job description

Kabstrading Co is seeking an efficient orders administrator to manage end-to-end order processing and daily admin support. You will liaise between sales, warehouse and logistics to ensure timely, accurate delivery and keep customers informed of status changes.

Responsibilities include maintaining order records, generating status reports, and addressing queries and discrepancies to support smooth operations across the sales and supply chain teams.