Operations Manager - Commercial

Bidvest Prestige; Wes-Kaap; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Bidvest Prestige is seeking an Operations Manager - Cleaning to oversee cleaning operations across facilities in Wes-Kaap. You will lead cleaning staff, develop schedules, monitor hygiene standards, and ensure health and safety compliance.

The role emphasizes strong leadership, quality control, and collaboration with facility management to optimize processes and drive sustainable cleaning practices.

Qualifications

• Proven track record in managing cleaning operations in facilities management.
• Strong leadership and team mentoring abilities.
• Solid knowledge of health and safety regulations for cleaning.
• Excellent organizational and time-management skills.
• Strong communication with teams and management.
• Familiarity with cleaning/facilities management software is an advantage.

Responsibilities

• Coordinate and manage daily cleaning operations, ensuring hygiene standards and protocols.
• Develop schedules and allocate tasks to cleaning teams to optimize productivity.
• Conduct regular inspections of facilities for cleanliness and safety compliance.
• Implement and monitor quality control procedures to uphold service excellence.
• Train and onboard new cleaning staff, fostering a productive environment.
• Collaborate with facility management to address maintenance issues and improve processes.
• Manage inventory of cleaning supplies and stock levels; order as needed.
• Prepare reports on cleaning efficiencies and staff performance for management.

Skills

Leadership

Health & safety knowledge

Organizational skills

Time management

Communication skills

Facilities management software

Education

Occupational health and safety certification

Tools

Facilities management software

Job description

About the Role

The Operations Manager - Cleaning will oversee and enhance the cleaning operations within our organization, ensuring high standards of cleanliness and efficiency in all service areas. You will be responsible for managing cleaning staff, optimizing processes, and ensuring compliance with health and safety regulations, positioning this role as key to maintaining operational excellence.

Key Responsibilities

• Coordinate and manage daily cleaning operations, ensuring adherence to established hygiene standards and protocols.
• Develop schedules and allocate tasks to cleaning teams to optimize productivity.
• Conduct regular inspections of facilities to ensure compliance with cleanliness and safety standards.
• Implement and monitor quality control procedures to uphold service excellence.
• Train and onboard new cleaning staff, fostering a productive and positive work environment.
• Collaborate with facility management to address maintenance issues and improve operational processes.
• Manage inventory of cleaning supplies, ensuring stock levels are maintained and ordering supplies as needed.
• Prepare reports on cleaning efficiencies and staff performance to inform management decisions.

Requirements

• Proven track record in managing cleaning operations or a similar role within the facilities management sector.
• Strong leadership skills with the ability to motivate and mentor a diverse team.
• Solid understanding of health and safety regulations relevant to cleaning operations.
• Excellent organizational and time-management skills, with attention to detail.
• Strong communication skills, capable of liaising effectively with team members and management.
• Proficient in using cleaning and facilities management software or tools is an advantage.

Preferred Qualifications

• Previous experience in customer service or client-facing roles is a plus.
• Certification in occupational health and safety or cleaning management would be beneficial.
• Familiarity with sustainable cleaning practices and green cleaning products.

We are an equal opportunity employer and are committed to promoting diversity and inclusivity in the workplace, as reflected in the Employment Equity Act.