Operations Manager - 52040830528

Somewhere; South Africa; Remote; ZAR 297,401 - 464,690; Part time

Job summary

A luxury project-based lighting firm is seeking an Operations Manager to oversee all ventures, including luxury lighting and commercial projects. The role involves leading website optimizations, implementing AI-driven tools, and managing high-performing remote teams. Ideal candidates will have a background in luxury service operations, strong leadership skills, and an entrepreneurial mindset. The position offers remote work flexibility but requires integration with Hawaii-based operations.

Qualifications

• Proven background in luxury service operations and project management.
• Experience with website launches and management.
• Strong leadership skills with the ability to manage remote teams.

Responsibilities

• Manage operations across trips and projects.
• Lead the development and optimization of company websites.
• Implement AI tools for operational efficiency.
• Oversee budgets, financial tracking and vendor relationships.

Skills

Operational management

Project management

Website management

Team leadership

Client relations

Tech-savvy

Financial tracking

Problem-solving

Education

Bachelor's Degree

Tools

QuickBooks Online

AI-driven automation tools

Job description

Join to apply for the Operations Manager - 52040830528 role at Somewhere.

Position

Operations Manager (with COO Growth Potential)

Work Hours

40 hours per week (Hawaii overlap required 5-6 hours/day)

Pay Range

1,600‑2,500 USD/month (varies based on skill set and experience level)

Location of Search

South Africa, Philippines, Latin America

Work Location

REMOTE

Type of Contract

Independent Contractor

Company Overview

We are transitioning from a 50‑year brick‑and‑mortar lighting business to a luxury, project‑based online model. We specialize in high‑end decorative lighting and technical design services for residential and hospitality clients, including second homes and vacation properties. Our clients include high‑profile individuals and luxury properties, and we pride ourselves on delivering a seamless, premium service.

Duties and Responsibilities

• Own and manage operations across all ventures, including the luxury lighting business, commercial projects, and short‑term rental operations.
• Lead the launch, development, and optimization of company websites, ensuring functionality, user experience, and integration with internal systems.
• Implement AI‑driven automation tools and oversee integration with business operations.
• Launch and optimize online processes, including project management systems, accounting platforms (e.g., QuickBooks Online), and other cloud‑based tools.
• Lead, mentor, and build high‑performing remote teams across different geographies.
• Serve as a proactive problem‑solver and strategic partner to the founder; identify inefficiencies and propose solutions.
• Ensure exceptional client experience for high‑net‑worth clientele, including contractor and client‑facing communications.
• Manage budgets, financial tracking, inventory, and vendor relationships.
• Execute operational strategies to scale the business while maintaining quality and luxury standards.
• Assist in the development and delivery of signature project‑based lighting packages and services.

Education

Bachelor's Degree (ideally)

Experience

• Proven background in construction, project management, and luxury service operations.
• Experience with website launches, website management, or web systems integration.
• Entrepreneurial mindset with strong ownership mentality; not risk‑averse but practical and solution‑oriented.
• Experience working with high‑end clients and understanding of luxury market expectations.
• Tech‑savvy, with experience in process improvement, cloud systems, AI tools, and automation.
• Strong leadership skills with ability to manage up and down and foster team growth.
• Excellent communication and emotional intelligence for client‑facing and internal collaboration.
• Experience with online business operations, system implementation, and workflow optimization.
• Growth‑oriented, adaptable, and comfortable with ambiguity and change.
• Familiarity with strategic business concepts (e.g., Donald Miller, Keith Cunningham, systematology) is a plus.
• Clifton Strengths assessment or similar personality insights preferred.

Ideal Candidate Profile

• Energetic, intelligent, and scrappy with a fresh perspective in operations, web systems, and business leadership.
• Thrives in a remote environment, capable of managing overlapping hours with Hawaii‑based operations.
• Passionate about operations, systems, web development, and leveraging technology for efficiency and growth.
• Strong backbone, capable of constructive challenge, decision‑making, and fostering a culture of excellence.