Operations Manager

Placements24; South Africa; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Hybrid work model

Medical + retirement

Career advancement

Professional development

Supportive team

Incentives & recognition

Job summary

Placements24 is seeking a dedicated Operations Manager to oversee and streamline operations in our Tembisa branch. You will balance on-site leadership with remote flexibility, drive processes, and ensure efficient daily activities while upholding company policies.

The role requires a Bachelor's degree in Business Management or Operations and at least five years of supervisory experience. You will lead a team, optimize resources, report on performance, and collaborate with other departments to

Qualifications

• Bachelor's degree in Business Management, Operations or related field.
• Minimum 5 years of experience in operations management or similar supervisory role.
• Proven ability to lead teams and manage complex processes.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities for stakeholder engagement.
• Familiarity with operational software and process improvement methodologies.

Responsibilities

• Supervise day-to-day operational activities and optimize resources.
• Implement and enforce company policies and procedures.
• Lead and develop a team of operational staff; conduct training and evaluations.
• Identify bottlenecks and implement efficiency improvements.
• Collaborate with other departments to support business functions.
• Prepare operational reports and analyze performance metrics.

Skills

Leadership

Problem-solving

Communication

Stakeholder engagement

Process improvement

Operational software

Education

Bachelor's degree in Business Management/Operations

Job description

About the Role

Our client is seeking a dedicated and proactive Operations Manager to oversee and streamline operations in Tembisa. This role is crucial for ensuring the efficient functioning of daily activities, managing resources effectively, and driving operational excellence within the local branch. You will play a key part in implementing company policies, improving processes, and leading a team to achieve departmental objectives. The ideal candidate will possess strong leadership capabilities and a keen eye for detail, contributing to a productive and dynamic work environment that balances on-site presence with remote flexibility.

Key Responsibilities

• Supervise day-to-day operational activities, ensuring smooth workflow and efficient resource utilization.
• Implement and enforce company policies and procedures to maintain operational standards.
• Manage a team of operational staff, providing guidance, training, and performance evaluations.
• Identify and address operational bottlenecks, developing and executing solutions to improve efficiency.
• Collaborate with other departments to ensure seamless integration and support of business functions.
• Prepare operational reports, analyzing performance metrics and recommending improvements.

Requirements

• Bachelor's degree in Business Management, Operations, or a related field.
• Minimum of 5 years of experience in operations management or a similar supervisory role.
• Demonstrated ability to lead teams and manage complex operational processes.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities for effective team and stakeholder engagement.
• Familiarity with operational software and process improvement methodologies.

Benefits

• Competitive salary package with annual reviews.
• Hybrid work model offering flexibility between office and remote work.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for career advancement and professional development.
• A supportive and collaborative work environment focused on growth.
• Performance-based incentives and recognition programs.