Operations Manager

Tailormade Solution; KwaZulu-Natal; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Tailormade Solution is seeking an experienced Operations Manager to oversee day-to-day warehouse and operational activities. The role requires 3–5 years in a similar position and experience managing 40+ staff, with retail exposure advantageous.

You will drive workflow planning, monitor productivity, and ensure accurate order processing and dispatch. A strong leader with excellent communication and problem-solving skills is essential for success.

Qualifications

• 3–5 years in an operations management or similar role.
• Experience managing 40+ staff.
• Retail experience is advantageous.
• Strong leadership and planning abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily warehouse and operational activities.
• Manage and coordinate a team of 40+ employees.
• Oversee picking, outsourcing, scheduling and dispatching operations.
• Manage cosmetics operations and ensure targets are achieved.
• Plan and coordinate workflow for efficiency.
• Monitor productivity, performance and service delivery.
• Ensure orders are processed and dispatched on time.
• Coordinate staffing requirements and schedules.
• Identify operational challenges and implement solutions.
• Ensure compliance with policies and standards.
• Drive continuous improvement across the operation.

Skills

Leadership

Organisational skills

Planning

Communication

Problem solving

Staff management

Experience in operations management

Education

Operations/Supply Chain qualification

Job description

We are looking for an experienced and results-driven Operations Manager to oversee and manage day-to-day warehouse and operational activities.

Minimum Requirements:

• Relevant qualification in Operations Management, Supply Chain Management, Logistics, or a related field
• 3–5 years’ experience in an Operations Management or similar role
• Proven experience managing 40+ staff members
• Retail experience will be highly advantageous
• Strong leadership, organisational and planning skills
• Excellent communication and problem-solving abilities

Key Responsibilities:

• Oversee daily warehouse and operational activities
• Manage and coordinate a team of 40+ employees
• Oversee picking, outsourcing, scheduling and dispatching operations
• Manage cosmetics operations and ensure operational targets are achieved
• Plan and coordinate workflow to ensure efficient operations
• Monitor productivity, performance and service delivery
• Ensure orders are processed and dispatched accurately and on time
• Coordinate staffing requirements and operational schedules
• Identify operational challenges and implement effective solutions
• Ensure compliance with company policies, procedures and operational standards
• Drive continuous improvement and efficiency across the operation