Operations Manager

Tolcon Group; Gauteng; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Tolcon Group in Gauteng seeks an experienced Operations Manager to lead toll plaza operations, budgeting, HR, safety, and vendor management on the Bakwena N1N4 project. The role demands strong leadership, financial control, and the ability to travel between sites.

The ideal candidate will hold an Operations Management qualification, have 8+ years of related experience, and demonstrate excellent communication and contractual analysis skills.

Qualifications

• Minimum Operations Management Higher Diploma or related qualification.
• Valid unendorsed Code 08 Driver's Licence.
• At least 8 years related experience.
• Excellent contractual analytical skills.

Responsibilities

• Draw up and obtain approval for all the capital and operational budgets.
• Ensure proper financial control to maximize the financial returns of the shareholders.
• Manage the process to ensure toll plaza stock, property and toll equipment are accounted for at all times.
• Forecast traffic volumes and manning levels.
• Responsible for health, safety and security measures at all plazas.
• Prepare reports and statistics as per Board/SANRAL/company requirements.
• Maintain sound relations with road users, client, Independent Engineer and Governmental Departments.
• Mentor and coach staff; drive internal communications.
• Update and communicate policies and procedures regularly.
• Oversee subcontractors and suppliers to ensure delivery of contracted services.
• Approve company payments when required by CEO or financial manager.

Skills

Operations Mgmt

Communication

Financial mgmt

HR management

Computer literacy

Interpersonal skills

Self management

Leadership

Conflict resolution

Learning culture

Toll road knowledge

Contractual analysis

Education

Operations Management Higher Diploma

Job description

Qualifications and Skills

Suitable candidates must possess the following minimum qualifications and skills:

• Operations Management Higher Diploma (or any related tertiary qualification)
• Valid Unendorsed Code 08 Drivers License
• At least 8 years related experience
• Communicates effectively on all levels
• Competent financial management skills
• Good human resources management skills
• Advanced computer literacy skills
• Interpersonal relationship skills
• Highly motivated individual with strong self management skills
• Strong assertiveness
• Enables and drives a learning culture
• Strong leadership skills
• Strong conflict management & resolution skills
• Advanced business management and commercial skills
• Knowledge of the toll collection process & toll road environment will be advantages
• Excellent contractual analytical skills
• The daily physical demands are those required of an office worker, and be able to move around in fairly confined spaces on the toll plaza premises.
• The Operations Manager will be required to drive frequently on the Bakwena N1N4 project to visit toll plazas and/or other sites.

Essential Duties & Responsibilities

The successful candidate’s responsibilities will include, but are not limited to:

• Draw up and obtain approval for all the capital and operational budgets.
• Ensure proper financial control to maximize the financial returns of the shareholders.
• Manage the process to ensure that toll plaza stock, property and toll equipment are accounted for at all times.
• Manage the process to ensure that proper financial control takes place in his/her department in accordance with contractual, legal and company requirements.
• Timeously manage and oversee the process to determine and forecast traffic volumes and manning levels.
• Responsible for health, safety and security measures at all plazas.
• Responsible for proper and timeous administration, recordkeeping, compiling, and presenting of reports and statistics as per requirements of the Board of Directors, BPCC, SANRAL and any other company requirements.
• Manage the process to ensure that sound relations exist with road users, the client, Independent Engineer and other relevant services and Governmental Departments.
• Ensure sound relations amongst team members from the operations department, which enables motivated staff through job enrichment, training and development, mentoring and coaching, and proper internal communication.
• Plan activities and manage overall performance of subordinate staff in terms of company policies, procedures and legal requirements.
• Plan and perform departmental training as required in conjunction with the HR department.
• Coordinate and manage special projects of interest as may be required from time to time.
• Ensure policies and procedures are timeously updated and communicated, as required.
• Ensure that the ongoing development of the toll collection system includes all the functionality and controls required to maintain a high level of service to the company and the client.
• Ensure that new and current system functionalities are thoroughly tested by the relevant parties before live implementation.
• Timeously manage and administer all subcontractors and suppliers to the department and ensure delivery of subcontracted services.
• When required, check and authorise company payments on the electronic banking system.
• Act as signatory to cheques when required by the CEO or financial manager.

This job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups. Kindly note should you not be contacted within 2 weeks of your application, kindly consider your application as unsuccessful.