Operations Lead, Industrial Services (Klerksdorp)

Placements24; Klerksdorp; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary package

Bonuses based on performance

Medical aid contribution and pension

Job summary

Placements24 is seeking an experienced Operations Lead to manage service delivery in Klerksdorp, North West. You will oversee daily operations, lead field technicians, ensure safety compliance, and drive performance to meet client expectations.

Ideal candidates have 5+ years in operations management within industrial services, strong leadership and communication skills, plus proficiency with MS Office and operations software.

Qualifications

• A relevant trade qualification or a Diploma in Operations Management.
• Minimum of 5 years of experience in operations management, preferably in industrial services or manufacturing.
• Proven experience in leading and managing operational teams.
• Strong understanding of operational processes, quality control, and safety regulations.
• Excellent organizational and time management skills.
• Proficiency in using operational software and MS Office Suite.
• Good communication and interpersonal skills, with the ability to interact effectively with staff and clients.
• Problem-solving abilities and a proactive approach to operational challenges.

Responsibilities

• Oversee and manage all day-to-day operational activities related to industrial services.
• Lead, train, and motivate a team of technicians and operational staff.
• Ensure adherence to safety protocols and company policies across all operations.
• Monitor operational performance and implement improvements to enhance efficiency and productivity.
• Manage inventory and equipment, ensuring optimal availability and maintenance.
• Coordinate service schedules and resource allocation to meet client demands.
• Handle client inquiries and resolve service-related issues promptly and professionally.
• Contribute to budget management and cost control initiatives for the operations department.
• Maintain accurate operational records and prepare performance reports.
• Collaborate with sales and technical support teams to ensure seamless service delivery.

Skills

Leadership

Problem-solving

Communication

Organizational skills

MS Office

Staff management

Education

Diploma in Operations Management

Trade qualification

Tools

MS Office Suite

Job description

Placements24 is seeking an experienced Operations Lead to manage service delivery in Klerksdorp, North West. You will oversee daily operations, lead field technicians, ensure safety compliance, and drive performance to meet client expectations.

Ideal candidates have 5+ years in operations management within industrial services, strong leadership and communication skills, plus proficiency with MS Office and operations software.