Operations Graduate - Data & Compliance Intern

FNZ Group; Johannesburg; On-site; ZAR 67,000 - 89,000; Full time

Job summary

FNZ (UK) Ltd invites applications for an Internship Programme. The role focuses on indexing, capturing and verifying client instructions, and maintaining client information under SLA guidelines, with emphasis on compliance (FICA/FAIS) and KPI performance.

Requirements include a completed degree in Accounting, IT, Finance or equivalent, and being currently unemployed and available to start immediately. This paid internship offers hands-on experience within a regulated financial services

Qualifications

• Completed Degree in Accounting, IT, Finance or equivalent.
• Must be unemployed and ready to start immediately.

Responsibilities

• Indexing of instructions
• Capturing of instructions
• Capturing and maintaining client information
• Performance Assessment KPI reporting – performance against KPIs
• Indexing and Quality Control: To index and ensure that instructions are dealt with appropriately within the turnaround times and cut-offs as per the service level agreement (SLA)
• To ensure all relevant information and or supporting documentation is received and attached to the instruction; to ensure the instruction is promptly finalized and legally compliant and in accordance with the business rules.
• To ensure that all controls and queue monitoring are performed.
• To ensure work received is FICA and FAIS compliant.
• To adhere to knowledge Enabler (KE) provided on the system and to take appropriate action.
• To maintain an acceptable and agreed error rate that will be agreed with your team leader.
• Capture: To accurately capture client instruction(s) on the system
• Obtaining at least a 100% earned effectiveness monthly.
• Verification/ Authorise: To check / verify that the static information (client’s personal information) and instructions have been accurately captured according to client instruction(s)

Education

Completed Degree in (Accounting, IT, Finance or equivalent)

Job description

FNZ (UK) Ltd invites applications for an Internship Programme. The role focuses on indexing, capturing and verifying client instructions, and maintaining client information under SLA guidelines, with emphasis on compliance (FICA/FAIS) and KPI performance.

Requirements include a completed degree in Accounting, IT, Finance or equivalent, and being currently unemployed and available to start immediately. This paid internship offers hands-on experience within a regulated financial services