Operations Analyst - Process Improvement

Placements24; South Africa; Hybrid; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development

Competitive salary

Job summary

Placements24 is seeking an Operations Analyst with a focus on Process Improvement in Paarl. The role blends on-site collaboration with remote analytics to drive productivity, quality, and cost-efficiency. You will collect and analyze data, develop dashboards, and partner with managers to implement efficient workflows.

The ideal candidate has a strong analytical mindset, 2–4 years in related roles, and proficiency in Excel, SQL, and BI tools like Tableau or Power BI. Hybrid work setup offered.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, Statistics, or related field.
• 2–4 years of experience in an operations analyst role, business analysis, or process improvement.
• Proficiency in Excel (advanced), SQL, and BI platforms (Tableau, Power BI).
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Collect, analyze, and interpret operational data to identify trends, inefficiencies, and areas for improvement.
• Develop reports and dashboards to visualize KPIs and operational metrics.
• Collaborate with department managers to understand processes and challenges.
• Support the design and implementation of process improvements and new operational workflows.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Assist in the development and maintenance of SOPs.

Skills

Analytical thinking

Problem solving

Critical thinking

Education

Bachelor's degree in Industrial Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Statistics

Tools

Excel (advanced)

SQL

Tableau

Power BI

Job description

Operations Analyst - Process Improvement

Our client is seeking a detail-oriented Operations Analyst with a strong focus on Process Improvement to join their team in Paarl . This role is essential for analyzing operational data, identifying areas for enhancement, and supporting the implementation of efficiency-driven solutions. You will work closely with various departments to understand their processes, gather data, and provide insights that lead to tangible improvements in productivity, quality, and cost-effectiveness. This hybrid role combines on-site collaboration in Paarl with remote analytical work.

Key Responsibilities

• Collect, analyze, and interpret operational data to identify trends, inefficiencies, and areas for improvement.
• Develop reports and dashboards to visualize key performance indicators (KPIs) and operational metrics.
• Collaborate with department managers to understand their processes and challenges.
• Support the design and implementation of process improvements and new operational workflows.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Assist in the development and maintenance of Standard Operating Procedures (SOPs).

Requirements

• Bachelor's degree in Industrial Engineering , Business Administration, Statistics, or a related field.
• 2-4 years of experience in an operations analyst role, business analysis, or process improvement.
• Proficiency in data analysis tools such as Microsoft Excel (advanced), SQL, and BI platforms (e.g., Tableau, Power BI).
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills for effective collaboration.
• Ability to work in a hybrid setting, performing tasks both remotely and on-site in Paarl .

Benefits

• Competitive salary and benefits package.
• Hybrid work arrangement offering a mix of remote and office work.
• Opportunities for professional development and learning new analytical techniques.
• A supportive team environment focused on data-driven decision-making.
• Exposure to various aspects of business operations and process optimization.
• Contribution to meaningful improvements within the organization.