Operation Manager

Hire Resolve; Yzerfontein; Sur place; ZAR 600 000 - 900 000; Plein temps

Résumé du poste

A hospitality management company is searching for an Operation Manager in Yzerfontein, Cape Town. This role involves overseeing team operations, ensuring guest satisfaction, and managing budgets. The ideal candidate has experience in hospitality or event management, with strong organizational and leadership skills. You will foster a collaborative team environment, manage schedules, and address maintenance issues to uphold standards. This is a great opportunity for those looking to advance their career.

Qualifications

• Proven experience in hospitality, event management, or a similar leadership role.
• Strong organizational and multitasking skills.
• Ability to lead and inspire a diverse team.
• Financial acumen, with experience managing budgets and expenses.
• Ability to lead and inspire a diverse team, fostering collaboration and accountability.
• Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.

Responsabilités

• Oversee and support the operation team.
• Manage team schedules and recruitment.
• Ensure smooth functioning across all departments.
• Oversee daily operations, ensuring smooth functioning across all departments.
• Maintain high standards of cleanliness, safety, and guest satisfaction.
• Manage vendor and supplier relationships to ensure consistent quality and service.
• Work closely with the event manager to ensure flawless execution of events.
• Address guest inquiries and resolve issues promptly and professionally.
• Assist with event planning and logistics as needed.
• Manage budgets, track expenses, and ensure cost‑effective operations.
• Report on financial performance, identifying areas for improvement.
• Collaborate with the owner to develop strategies to grow revenue streams.
• Identify opportunities for business growth and enhanced guest experiences.
• Ensure the venue and its facilities are well‑maintained and fully operational.
• Address maintenance issues promptly to uphold the venue’s aesthetic and functional standards.

Connaissances

Hospitality experience

Event management

Organizational skills

Interpersonal communication

Financial acumen

Team leadership

Description du poste

Hire Resolves client is looking for a Operation Manager to join their team in Yzerfontein, Cape Town.

Responsibilities

• Oversee and support the event manager, part‑time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
• Foster a collaborative, motivated, and customer‑focused team culture.
• Manage team schedules, recruitment, training, and performance evaluations.
• Oversee daily operations, ensuring smooth functioning across all departments.
• Maintain high standards of cleanliness, safety, and guest satisfaction.
• Manage vendor and supplier relationships to ensure consistent quality and service.
• Work closely with the event manager to ensure flawless execution of events.
• Address guest inquiries and resolve issues promptly and professionally.
• Assist with event planning and logistics as needed.
• Manage budgets, track expenses, and ensure cost‑effective operations.
• Report on financial performance, identifying areas for improvement.
• Collaborate with the owner to develop strategies to grow revenue streams.
• Identify opportunities for business growth and enhanced guest experiences.
• Ensure the venue and its facilities are well‑maintained and fully operational.
• Address maintenance issues promptly to uphold the venue’s aesthetic and functional standards.

Qualifications

• Proven experience in hospitality, event management, or a similar leadership role.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills, with a passion for guest service.
• Financial acumen, with experience managing budgets and expenses.
• Ability to lead and inspire a diverse team, fostering collaboration and accountability.
• Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.

If you meet the above requirements and want to make a career‑changing move, apply today by emailing your CV to [e-mail] or visit our website: www.hireresolve.co.za.

You can also connect with myself, Arista Palin - [e-mail].