Digital Learning Facilitator

Placements24; Gauteng; Hybrid; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Hourly rate

Hybrid model

Professional development

Student success

Team collaboration

Job summary

Placements24 in South Africa seeks a Digital Learning Facilitator to support online programs, guide students, and ensure engaging learning experiences across hybrid environments.

You will respond to inquiries, monitor progress, assist with LMS issues, and collaborate with instructors to deliver cohesive courses and events.

Qualifications

• Experience in facilitating online courses or providing student support in an educational setting.
• Strong understanding of online learning environments and common educational technologies.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple student inquiries simultaneously.
• Patient and empathetic approach to student support.
• Relevant certification or degree in Education or a related field is advantageous.

Responsibilities

• Facilitate online discussions and engage students in course activities.
• Provide prompt and helpful responses to student inquiries via email, forums, and chat.
• Monitor student progress and identify individuals who may require additional support.
• Assist students with technical issues related to the learning management system.
• Collaborate with instructors to deliver a cohesive learning experience.
• Prepare and deliver occasional workshops or orientation sessions, both online and in person.

Skills

Online course facilitation

Student support

Communication skills

Problem-solving

Empathy

Time management

Education

Education degree or related field

Tools

Learning Management System (LMS)

Job description

About the Role

Our client is looking for a dynamic Digital Learning Facilitator to support their online educational programs. This role involves guiding and assisting students through digital learning platforms, fostering engagement, and providing timely support to ensure a positive learning experience. You will act as a key point of contact for students, helping them navigate course materials and overcome any technical or conceptual challenges. This hybrid position offers a blend of remote work and on-site interaction, contributing to a vibrant learning community.

Key Responsibilities

• Facilitate online discussions and engage students in course activities.
• Provide prompt and helpful responses to student inquiries via email, forums, and chat.
• Monitor student progress and identify individuals who may require additional support.
• Assist students with technical issues related to the learning management system.
• Collaborate with instructors to deliver a cohesive learning experience.
• Prepare and deliver occasional workshops or orientation sessions, both online and in person.

Requirements

• Experience in facilitating online courses or providing student support in an educational setting.
• Strong understanding of online learning environments and common educational technologies.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple student inquiries simultaneously.
• Patient and empathetic approach to student support.
• Relevant certification or degree in Education or a related field is advantageous.

Benefits

• Competitive hourly rate for part-time engagement.
• Flexible working schedule with a hybrid model.
• Access to professional development resources.
• Opportunity to contribute to student success in a growing educational sector.
• Supportive team environment with opportunities for collaboration.