Online Beauty Consultant

Placements24; Stellenbosch; Híbrido; ZAR 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Product training

Employee discounts

Team collaboration

Career growth

Resumo da oferta

Placements24 is seeking an Online Beauty Consultant to join a remote team serving clients nationwide from a Stellenbosch-area base. You will provide expert beauty advice, personalized product recommendations, and exceptional customer support across live chat, email, and video consultations.

You are passionate about beauty, have outstanding communication skills, and thrive in a virtual, customer-centric environment, helping customers navigate products and achieve their desired results.

Qualificações

• Experience in the beauty industry (retail, consultancy, or esthetics).
• Excellent communication and interpersonal skills with a friendly virtual presence.
• Strong knowledge of skincare, makeup, hair care and beauty principles.

Responsabilidades

• Provide personalized beauty consultations and product recommendations online.
• Assist customers with product selection, usage instructions, and troubleshooting.
• Handle customer inquiries across digital channels professionally.
• Stay updated on new beauty products, trends and brand offerings.
• Contribute to building an online community and enhancing customer loyalty through virtual service.

Conhecimentos

Beauty industry experience

Excellent communication

Digital channels

Descrição da oferta de emprego

About the Role

Our client is looking for an enthusiastic and knowledgeable Online Beauty Consultant to join their expanding remote team, serving clients nationwide from their base near Stellenbosch . This position focuses on providing expert beauty advice, personalized product recommendations, and exceptional customer support through various digital channels, including live chat, email, and video consultations. You will be the virtual face of the brand, helping customers navigate their beauty needs and achieve their desired results. The ideal candidate is passionate about beauty, possesses excellent communication skills, and thrives in a virtual, customer-centric environment.

Key Responsibilities

• Provide personalized beauty consultations and product recommendations via online platforms.
• Assist customers with product selection, usage instructions, and troubleshooting inquiries.
• Manage customer inquiries and feedback efficiently and professionally across digital channels.
• Stay updated on new beauty products, trends, and brand offerings to provide informed advice.
• Contribute to building a strong online community and enhancing customer loyalty through exceptional virtual service.

Requirements

• Proven experience in the beauty industry, either in retail, consultancy, or esthetics.
• Excellent communication and interpersonal skills, with a friendly and engaging virtual presence.
• Strong knowledge of skincare, makeup, hair care, and general beauty principles.
• Proficiency with digital communication tools and e-commerce platforms.
• Ability to work independently, manage time effectively, and adapt to a remote work setting.

Benefits

• Competitive salary with remote work flexibility.
• Opportunities for product training and professional development in beauty trends.
• Employee discounts on a wide range of beauty products.
• A collaborative and supportive online team environment.
• Chance to shape customer beauty journeys from anywhere in the country.