On-Site Telecom Billing Specialist - Richards Bay

Placements24; Richards Bay; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Career growth

Job summary

Placements24 in Richards Bay, KwaZulu-Natal is seeking a meticulous Telecom Billing Specialist to oversee end-to-end billing operations on-site. The role requires experience with telecom billing systems, strong analytical skills, and a dedication to accuracy and data security.

The ideal candidate will manage monthly cycles, reconcile data, and collaborate with finance, operations, and sales teams to ensure timely invoicing and high-quality financial records.

Qualifications

• Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Excellent analytical and problem-solving abilities with high accuracy.
• Proficiency in Excel, including pivot tables and VLOOKUP.
• Strong organizational and time management skills to meet deadlines.
• Experience with telecom billing systems and service offerings.

Responsibilities

• Manage and execute the monthly billing cycle for all telecom services.
• Ensure accurate capture and processing of usage data, service orders, and customer information.
• Generate and distribute customer invoices in line with policies and regulations.
• Perform regular reconciliations of billing data against revenue and financial records.
• Investigate and resolve billing discrepancies and customer queries promptly.
• Configure and maintain billing system parameters (rate plans, discounts, service codes).
• Collaborate with sales, customer service, and technical teams to resolve billing issues.
• Assist in developing and implementing new billing processes and system enhancements.
• Prepare regular billing reports for management review highlighting metrics and trends.
• Ensure data integrity and security within the billing system.

Skills

Billing analytics

Advanced Excel

Analytical thinking

Time management

Communication skills

Team collaboration

Education

Diploma or Bachelor's degree in Accounting/Finance

Tools

Billing software

Job description

Placements24 in Richards Bay, KwaZulu-Natal is seeking a meticulous Telecom Billing Specialist to oversee end-to-end billing operations on-site. The role requires experience with telecom billing systems, strong analytical skills, and a dedication to accuracy and data security.

The ideal candidate will manage monthly cycles, reconcile data, and collaborate with finance, operations, and sales teams to ensure timely invoicing and high-quality financial records.