On-Site Desktop & Network Support Engineer (Contract)

Axiom Technologies Pty Ltd.; Johannesburg; Hybrid; ZAR 180.000 - 280.000; Vollzeit

Zusammenfassung

NTT DATA in Johannesburg is seeking an entry-level NOC Network Support Engineer to support and maintain company network infrastructure. You will work under supervision, collaborating with senior network engineers and cross-functional teams to design, implement, and troubleshoot network solutions for reliable communication.

Key responsibilities include configuring and maintaining devices, monitoring performance and security, and assisting in network upgrades.

Qualifikationen

• Basic understanding of networking concepts, protocols, and topologies.
• Familiarity with routers, switches, firewalls, and access points.
• Proficiency in basic network configuration and troubleshooting.

Aufgaben

• Assist in configuring and maintaining network devices (routers, switches, firewalls, access points).
• Help ensure network configurations align with best practices.
• Collaborate with network team to monitor performance, availability, and security.
• Help address network incidents and problems to minimize downtime.
• Assist in planning upgrades and deploying patches with senior engineers.
• Create and update technical documentation such as diagrams and procedures.

Kenntnisse

Networking basics

Device familiarity

Troubleshooting

Problem solving

Communication skills

Team collaboration

Learning mindset

Jobbeschreibung

NTT DATA Desktop Network Support Engineer – Johannesburg

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The NOC Network Support Engineer is an entry level subject matter expert, responsible for working under supervision and playing a vital role in supporting and maintaining company network infrastructure.

This role works closely with Senior Network Engineers and cross‑functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication.

Key responsibilities:

• Assists in configuring and maintaining network devices, including routers, switches, firewalls, and access points.
• Supports with ensuring that network configurations are accurate and aligned with best practices.
• Collaborates with the network team to monitor network performance, availability, and security.
• Helps identify and address network‑related issues to minimize downtime and disruptions.
• Responds to and assists in resolving network incidents and problems.
• Supports with troubleshooting connectivity issues, performance bottlenecks, and other network‑related challenges.
• Supports with creating and updating technical documentation, including network diagrams, configurations, and procedures.
• Collaborates with the security team to implement network security measures, such as firewalls, intrusion detection systems, and access controls, to protect the organization's assets and data.
• Assists in planning and implementing network upgrades and improvements.
• Collaborates with senior engineers to deploy patches, updates, and new technologies.
• Works closely with other IT teams, including systems administrators, application developers, and support teams, to provide integrated solutions and support the overall IT environment.
• Coordinates with vendors for hardware and software procurement, support, and troubleshooting.
• Engages in continuous learning to expand technical skills and knowledge in networking.
• Seeks opportunities for training and certifications to enhance proficiency.
• Participates in network‑related projects, such as network expansions, migrations, and implementations.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Basic understanding of networking concepts, protocols, and topologies.
• Familiarity with network devices such as routers, switches, firewalls, and access points.
• Proficiency in basic network configuration and troubleshooting.
• Strong problem‑solving skills and attention to detail.
• Effective communication skills to collaborate with team members and stakeholders.
• Eagerness to learn and adapt to new networking technologies and concepts.
• Ability to work in a collaborative team environment.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.