Omnichannel Strategy Leader

99 Cents; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

99 Cents is seeking a hands-on strategic leader who can move from business challenges to opportunities, translate data into insights and craft an integrated plan that inspires teams and delivers measurable brand outcomes. You will steer strategy across ATL, digital, social, CRM and channel ecosystems while mentoring talent and building trusted client relationships.

This senior role requires shaping omnichannel strategies, synthesising research and performance data into a clear narrative, and

Qualifications

• Experience leading integrated communications across ATL, digital, social, CRM and channel ecosystems.
• Ability to translate business and brand objectives into strategic frameworks and audience priorities.
• Strong leadership skills with mentoring capabilities and client relationship management.

Responsibilities

• Lead the development of comprehensive integrated communication and channel strategies across ATL, digital, social, CRM and relevant media touchpoints.
• Translate business, brand and marketing objectives into clear strategic frameworks, communication platforms, audience priorities, channel roles and experience principles.
• Conduct and lead brand, category and competitor reviews to identify opportunities, gaps, audience needs and sources of competitive advantage.
• Develop omnichannel strategies spanning digital footprint, share of voice, channel ecosystems, website positioning, lead generation, CRM and nurture programmes, content and thought-leadership activity.
• Define the strategic approach, scope, channel mix and customer experience for briefs in collaboration with the Head of Strategy, Client Service, Creative, Digital, Media, SEO and paid-search specialists.
• Synthesise data, research, cultural signals, consumer insight and channel intelligence into a single, coherent strategic narrative.
• Convert performance data and post-campaign learning into practical optimisation recommendations, including clear “keep, add and amend” actions for future activity.
• Provide strategic direction to post-campaign analyses produced by the Research and Reporting team.
• Create and deliver compelling, well-argued presentations that build confidence, alignment and momentum with senior internal and client stakeholders.
• Lead, mentor and develop mid-level and junior strategists, providing constructive feedback and raising the quality of strategic output.
• Strengthen the profile, credibility and commercial contribution of the Strategy function across the agency and with clients.
• Build and maintain strong, trusted client relationships through thoughtful counsel, clear communication and consistently high-quality delivery.

Job description

99 Cents is seeking a hands-on strategic leader who can move from business challenges to opportunities, translate data into insights and craft an integrated plan that inspires teams and delivers measurable brand outcomes. You will steer strategy across ATL, digital, social, CRM and channel ecosystems while mentoring talent and building trusted client relationships.

This senior role requires shaping omnichannel strategies, synthesising research and performance data into a clear narrative, and