Office Administrator

Creative Leadership Solutions; Centurion; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Creative Leadership Solutions in Centurion, South Africa, is seeking an experienced Office Manager to support property management operations. You will handle office facilities, lease documentation, and stakeholder communications to keep property records accurate and compliant.

The role requires 2–4 years in a commercial property environment with strong MS Office skills, attention to detail, and the ability to manage multiple deadlines.

Qualifications

• Requires National Senior Certificate
• 2-4 years experience in commercial property or property management
• Experience with lease administration, tenant administration, and property documentation
• Experience maintaining trackers, registers, schedules and operational reports
• Experience coordinating meetings, preparing documentation, and maintaining accurate records
• Experience with utilities, recoveries, arrears administration, or financial administration support is advantageous

Responsibilities

• Office Management & General Administration: Manage facilities, procure stationery, stocktakes, and reporting schedules.
• Utility & Financial Administration Support: Compile monthly utility reports, maintain recovery schedules, assist with budgets.
• Tenant Administration & Lease Support: Manage tenant correspondence, arrears administration, lease audits, and documentation reconciliation.
• Property Administration & Document Control: Maintain property records, SharePoint filing, version control, and compliance docs.
• SLA, Contract Administration & Governance Support: Maintain PMA service schedules, monitor SLA expiry, prepare meeting docs and minutes.

Skills

Microsoft Office

Lease administration

Commercial lease knowledge

Attention to detail

Communication skills

Multitasking

Stakeholder engagement

Document management familiarity

Education

National Senior Certificate

Tools

MDA

SharePoint

Job description

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• 2-4 years

Required nature of experience:

• Experience within a commercial property or property management environment.
• Experience with lease administration, tenant administration, and property documentation.
• Experience maintaining trackers, registers, schedules, and operational reports.
• Experience coordinating meetings, preparing documentation, and maintaining accurate records.
• Experience working with utilities, recoveries, arrears administration, or financial administration support will be advantageous.

Skills and Knowledge (essential):

• Proficient in Microsoft Office Suite (Outlook, Word, and Excel)
• Experience using MDA (Beneficial) and SharePoint or similar document management platforms.
• Knowledge of commercial lease agreements and basic lease administration principles.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and priorities effectively.
• Strong stakeholder engagement and relationship-building skills.

Other:

• Proficient in English
• Own transport and license

KEY PERFORMANCE AREA WEIGHTS AND OBJECTIVES

Office Management & General Administration

• Manage office facilities, stationery procurement, and office supply requirements.
• Coordinate grocery procurement and conduct monthly stocktakes.
• Maintain accurate administrative records and reporting schedules.
• Provide general administrative support to the Property Management function.
• Build effective working relationships with tenants, contractors, shareholders, property managers, and internal teams.

Utility & Financial Administration Support

• Compile monthly utility consumption reports and analyse variances.
• Maintain utility recovery schedules and assist with reconciliation processes.
• Coordinate diesel recoveries, ad hoc recoveries, and utility import schedules.
• Provide supporting schedules for prebill approval processes.
• Assist with operational inputs for budgets and variance commentary.

Tenant Administration & Lease Support

• Manage property management mailbox and coordinate tenant correspondence.
• Maintain tenant communication records and elevate unresolved matters where required.
• Assist with arrears administration, tenant account follow-ups, and arrears reporting.
• Conduct lease audits, verify tenancy schedules and reconcile rentable areas.
• Support lease documentation management and ensure completeness of tenant records.

Property Administration & Document Control

• Maintain electronic and physical property records in line with document retention requirements.
• Manage SharePoint filing structures, lease files, compliance documentation, and operational manuals.
• Ensure accurate document version control and record management.
• Maintain property registers, compliance schedules, and operational trackers.
• Support annual planning processes including budgets, inspections, renewals, and reporting deadlines.

SLA, Contract Administration & Governance Support

• Maintain Property Management Agreement (PMA) service delivery schedules and SLA registers.
• Monitor contractor SLA expiry dates, renewal schedules, and contractual obligations.
• Coordinate property management meetings, including agendas, notices, attendance registers, and supporting documentation.
• Record, distribute, and maintain meeting minutes and action registers.
• Assist with Annual General Meeting (AGM) coordination where required.

Remuneration Offered

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