Duties include
Reporting to the Market & Business Operations Director
Financial Services Strategy & Partnerships
- Lead the implementation and deployment of Financial Services programmes and initiatives.
- Manage and develop relationships with Financial Services partners.
- Evaluate competitive financial products and identify opportunities to enhance the customer experience and operational efficiency.
- Manage partner performance, including product launches, branding, benchmarking, reporting and performance reviews.
- Collaborate with regional and global Financial Services teams on strategic initiatives.
- Develop relationships with private wealth organisations and financial institutions.
- Support the transition towards BEV readiness through innovative finance solutions, charging initiatives and customer incentives.
Sales Growth & Commercial Performance
- Identify and evaluate new sales and commercial opportunities.
- Develop feasibility assessments and business cases for potential initiatives.
- Drive programmes designed to increase vehicle sales, customer loyalty and retailer performance.
- Work closely with Product, Marketing, Sales, Finance and Retail teams to develop tactical retail programmes.
- Partner with Fleet & Business and Approved Pre-Owned teams to improve affordability, residual values and total cost of ownership.
- Support Financial Services-led Approved Pre-Owned campaigns and initiatives.
Retail Offers, Incentives & Budget Management
- Manage and optimise Variable Marketing Expense (VME) budgets.
- Develop, implement and monitor retail offers and incentive programmes.
- Monitor incentive payments, expenditure, reconciliations and invoices.
- Ensure commercial investment is optimised across retail and Financial Services programmes.
Demonstration Programme & Operations
- Manage the demonstration vehicle programme, including allocation, deployment, fleeting and de-fleeting.
- Monitor retailer compliance and ensure effective utilisation of demonstration vehicles.
- Monitor floorplan facilities and vehicle distribution.
- Identify opportunities to improve processes, operational efficiency and commercial performance.
- Support systems and processes that improve sales funnel management, customer engagement and reporting.
Projects & Tenders
- Lead or support Financial Services projects, tenders and strategic commercial initiatives.
- Drive product enhancements, system implementations and process improvements.
- Coordinate cross-functional stakeholders to ensure projects are delivered effectively and within agreed timelines.
Planning, Reporting & Governance
- Manage the Quarterly Governance and Planning (QGP) process.
- Prepare and present monthly business reviews and management reports.
- Participate in commercial and Financial Services forums, sharing best practice and strategic insights.
- Monitor performance against agreed Financial Services and commercial objectives.
- Ensure accurate reporting, governance and performance tracking.
People Leadership
- Lead, coach and develop the commercial team.
- Create an environment that encourages accountability, collaboration, innovation and high performance.
- Provide direction, support and mentorship to team members.
Requirements:
- Bachelor’s Degree in Business, Commerce, Finance or a related field.
- 5–10 years’ experience within commercial, sales, Financial Services or the automotive industry.
- Strong understanding of automotive market dynamics, competitors and sales channels.
- Proven commercial and financial acumen, including the ability to develop and assess business cases.
- Experience in fleet acquisition and/or vehicle financing will be advantageous.
- Proven experience managing strategic partnerships and key accounts.
- Strong strategic thinking and commercial decision-making ability.
- Excellent stakeholder management and relationship-building skills.
- Strong project management and organisational capabilities.
- Excellent negotiation, influencing and presentation skills.
- Strong analytical and problem-solving ability.
- Ability to work collaboratively across multiple departments and levels of an organisation.
- Strong leadership skills with the ability to coach and develop others.
- Demonstrated agility, sound judgement, drive and ability to influence.
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
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Submission closing date: No later than 15 October 2026