Nursing Quality Care Manager

Hire Resolve; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A healthcare provider in Cape Town is seeking a Nursing Quality Care Manager to oversee the hospital's healthcare objectives and administration. The ideal candidate will have at least 10 years of experience in nursing and ward administration, including 3 years in leadership. Responsibilities include ensuring compliance with healthcare regulations and providing high-quality care for residents. Excellent communication and administrative skills are essential. A highly competitive salary is offered based on experience.

Qualifications

• Minimum 10 years of nursing and ward administration experience, ideally in Geriatrics.
• 3+ years of leadership experience required.
• Fully bilingual with excellent written/verbal communication in English.
• Ability to prioritise tasks.
• Excellent administrative skills.
• Proficient in MS Office programs.
• Fully bilingual.
• Fluent English, written and verbal communication.
• Excellent telephone manner.
• Ability to be assertive when needed.
• Flexible work style.
• Demonstrated performance management competence.

Responsibilities

• Ensure that healthcare objectives of the hospital are met.
• Conduct weekly meetings with the catering service.
• Facilitate communication between residents and their families.
• Facilitate communication between residents and families to maintain high care standards.
• Daily updates of resident status and bed occupancy.
• Organise day to day management of the units.
• Maintain 85% bed occupancy in the frail care unit.
• Screen admissions and liaise with multi-disciplinary team to ensure continuity of care.
• Create an environment of dignity, compassion, peace, hospitality and respect.
• Safeguard vulnerable residents through protection measures.
• Oversee malpractice and indemnity insurance for staff.
• Provide in-service training meeting guidelines.
• Manage the disaster programme per H&S guidelines.
• Source talent and induct staff on contracts.
• Conduct performance reviews with Facility Manager.
• Coordinate training of carers, staff nurses and sisters.

Skills

Leadership skills

Administrative skills

Communication skills

MS Office proficiency

Bilingual

Telephone manner

Assertive

Flexible work style

Performance management

Education

Nursing Diploma or related

Tools

MS Office

Job description

Hire Resolve’s client is seeking Nursing Quality Care Manager to join their team in Cape Town, Western Cape.

Responsibilities

• Ensure that all healthcare objectives of the hospital are met.
• Maintain a cooperative relationship among healthcare teams by communicating information;
  responding to requests, building rapport, and participating in team problem-solving methods.
• Conduct weekly meetings with the catering service to discuss residents’ diets, requests, and
  grievances.
• Facilitate continued communication between the residents and their families, ensuring that
  a high standard of care is maintained.
• Daily updates of resident status and House bed occupancy.
• Ensure proper day to day management and organization of the various units.
• Ensure the bed occupancy of the frail care unit is optimally maintained at 85%.
• Approve and screen all admissions and be involved to ensure that assessments are done, and
  liaise with all relevant members of the multi-disciplinary team (where the new resident is
  coming from) to ensure continuation of care.
• Create and maintain an environment of dignity, compassion, peace, hospitality, and respect.
• Safeguarding to ensure the absolute full protection of vulnerable children and elders we care
  for.
• Oversee that malpractice and indemnity insurance is taken out, covering all staff.
• Provide in-service training meeting all guidelines.
• Manage the disaster program in accordance with H&S guidelines.

Administration

• Source the best talent meeting the needs of the organisation.
• Formulate the successful induction of all staff on the required contracts.
• Perform performance reviews with the Facility Manager according to companies’ program
  and the Department of Labour.
• Program and coordinate training of carers, staff nurses, and sisters.
• Coordinate timetables in accordance with operational needs and care requirements.
• Compile monthly operating and capital budgets and variance reports, and contribute to
  annual budgets.
• Compile monthly statistics and healthcare reports.
• Action monthly checks of all billing and invoices before posting thereof.
• Be available for counseling, both residents and staff.
• Maintain nursing supplies inventory by studying usage reports, identifying trends, anticipating
  needed supplies, approving requisitions, and cost allocations.
• Control and record prescription drugs within legislative requirements.
• Ensure that the weekly schedule 5, 6 & 7 medicines are checked.
• Manage service level agreement for disposal of hazardous waste, blister packing of medication.

Compliance

• Maintain nursing guidelines by writing and updating codes of conduct.
• Maintain nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Assure quality of care by developing and interpreting the organisation’s and nursing division’s philosophies and standards of care; enforcing adherence to SANC and other governing regulations; measuring health outcomes against standards; making or recommending adjustments.
• Assist with departments undergoing inspections with DOH, DOMH, and DSD.
• Ensure Legal compliance at all times related to:
• Registration with Department of Social Development, Department of Health.
• Disciplinary procedures according to the Labour Act and adhere to the company’s policies and Codes of Conduct.
• Keep all records of staff on probation review times.

Requirements

• Nursing Diploma or related / SANC registered.
• Nursing and ward administration for at least 10 years, with previous experience in Geriatrics.
• 3 years in leadership with excellent leadership and people skills.
• Ability to prioritise tasks.
• Excellent administrative skills.
• Proficient in MS Office programs.
• Fully bilingual.
• Fluent English, written and verbal communication.
• Excellent telephone manner with an overall pleasant disposition.
• Ability to be assertive when needed.
• Flexible work style.
• Demonstrated performance management competence.

Contact Hire Resolve for your next career-changing move.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Sonique Beetge at Hire Resolve, [e-mail], or on LinkedIn.
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [e-mail].

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.