Nursing Services Manager – Port Elizabeth

Nazareth Care; Gqeberha; On-site; ZAR 600,000 - 1,100,000; Full time

Job summary

Nazareth Care is seeking a motivated Nursing Services Manager to lead the nursing team and ensure the delivery of resident‑centered care with operational excellence. The role steers clinical practice standards, staff supervision, and inter‑department coordination to uphold dignity and quality of life for residents.

You will oversee admissions, safeguarding, audits, and wellness activities, while maintaining effective relationships with families and multidisciplinary teams to sustain high care

Responsibilities

• Ensure that all healthcare objectives of Nazareth Care are met.
• Maintain cooperative relationships among healthcare teams through clear communication and problem‑solving.
• Conduct weekly meetings with care and catering teams on residents’ clinical needs and grievances.
• Facilitate ongoing communication between residents and families to maintain high standards of care.
• Provide daily updates on resident status and bed occupancy.
• Manage day‑to‑day operations and organization of units.
• Maintain 85% bed occupancy in the frail care unit.
• Approve admissions and liaise with the multi‑disciplinary team to ensure continuity of care.
• Foster an environment of dignity, compassion, and respect.
• Oversee safeguarding and protection of vulnerable elders.
• Oversee insurance coverage for staff and provide in‑service training.
• Manage the disaster preparedness program per health and safety guidelines.
• Collaborate with Wellness Coordinator on resident activities and wellness assessments.
• Conduct quarterly audits and report to the Chief Nursing Officer.
• Participate in Safeguarding, QCM, Finance, and other required meetings.
• Manage staff attendance and wellness programs while maintaining financial sustainability.

Job description

We are seeking a motivated and compassionate Nursing Services Manager to strengthen our dedicated care team. In this vital role, you will contribute to delivering high‑quality, resident‑centered support while ensuring the smooth operation of the unit. Your leadership will help uphold dignity, independence, and quality of life for our residents, while guiding care staff and maintaining the highest standards of clinical practice.
Healthcare

HEALTHCARE

• Ensure that all healthcare objectives of Nazareth Care are met.
• Maintain a cooperative relationship among healthcare teams by communicating information, responding to requests, building rapport, and participating in team problem-solving methods.
• Conduct weekly meetings with the care and catering service to discuss residents’ clinical needs, diets, requests, and grievances.
• Facilitate continued communication between the residents and their families, ensuring that a high standard of care is maintained.
• Daily updates of resident status and House bed occupancy.
• Ensure proper day-to-day management and organization of the various units.
• Ensure the bed occupancy of the frail care unit is optimally maintained at 85%.
• Approve and screen all admissions and be involved to ensure that assessments are made and liaise with all relevant members of the multi-disciplinary team (where the new resident is coming from) to ensure continuation of care.
• Create and maintain an environment of dignity, compassion, peace, hospitality, and respect.
• Safeguarding to ensure the absolute full protection of vulnerable elders we care for.
• Oversee that malpractice and indemnity insurance is taken out, covering all staff.
• Provide in-service training meeting all guidelines.
• Manage the disaster program in accordance with H & S guidelines.
• Work closely with the Wellness Coordinator to ensure resident specific meaningful activities and regular wellness assessments are conducted
• Conduct Quarterly in-house audits and submit report timeously to the Chief Nursing Officer
• Participate and contribute to all required meetings such as but not limited to, Safeguarding, Monthly QCM, Monthly Finance, House required meetings.
• Manage staff absenteeism and staff wellness programs as directed.
• Ensure financial sustainable decisions without compromising resident care and quality of life

ADMINISTRATION:

• Source the best talent meeting the needs of the organisation.
• Formulate the successful induction of all staff on the required contracts
• Perform performance reviews with the Facility Manager according to companies’ program and the Department of Labour.
• Program and coordinate training of carers, staff nurses, and sisters.
• Coordinate timetables in accordance with operational needs and care requirements.
• Compile monthly operating and capital budgets and variance reports, and contribute to annual budgets.