Night Auditor: Guest Services & Financial Reconciliations

Phoenix Recruitment Limited; Cape Town; Vor Ort; ZAR 250.000 - 320.000; Vollzeit

Zusammenfassung

Phoenix Recruitment Limited seeks a reliable Night Auditor in Cape Town to oversee overnight hotel operations, ensuring accurate financial reporting and superior guest service. You will manage front desk tasks, cash handling, and end-of-day reconciliations, while coordinating with departments to maintain smooth service.

The ideal candidate has at least 2 years in a similar 4- or 5-star setting, proficiency in Opera and Excel, and excellent English communication.

Qualifikationen

• Hospitality-minded with a focus on guest satisfaction.
• Strong interpersonal and written/verbal communication skills.
• Able to multitask and work under pressure in a fast-paced hotel environment.

Aufgaben

• Oversee front desk operations during night shift and manage overnight calls.
• Conduct guest check-ins/check-outs following hotel procedures.
• Verify guest details, payments and accounts; handle discrepancies.
• Address guest enquiries and resolve complaints promptly and professionally.

Kenntnisse

Guest service

Attention to detail

Communication

Organisational skills

Ausbildung

Hospitality qualification

Tools

Opera

Microsoft Office

Excel

Jobbeschreibung

Phoenix Recruitment Limited seeks a reliable Night Auditor in Cape Town to oversee overnight hotel operations, ensuring accurate financial reporting and superior guest service. You will manage front desk tasks, cash handling, and end-of-day reconciliations, while coordinating with departments to maintain smooth service.

The ideal candidate has at least 2 years in a similar 4- or 5-star setting, proficiency in Opera and Excel, and excellent English communication.