Night Auditor: Guest Experience & Front Desk Pro

Radisson Hotel Group; Cape Town; In loco; ZAR 180.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hotel rates for employees

Global benefits and local perks

Descrizione del lavoro

Radisson Hotel Group is seeking a Night Auditor for our Cape Town Foreshore property. You will manage the night audit, reconcile daily revenue and payments, and support the front office team to ensure a seamless guest experience.

The role emphasizes accuracy, guest interaction, and the delivery of high-quality service during night hours. Previous night audit experience is advantageous, and EMMA System knowledge is a plus.

Competenze

• Experience in night audit and front office operations.
• Proven ability to reconcile daily financial transactions.
• Strong guest service and communication skills.
• Flexible, detail-oriented and team player.

Mansioni

• Perform night audit and reconcile daily revenue, cash and card payments.
• Prepare and distribute revenue and occupancy reports.
• Respond to guest inquiries and resolve issues overnight.
• Ensure a seamless and secure guest experience.

Conoscenze

Night audit

Cash handling

Guest service

Communication

Attention to detail

EMMA System

Strumenti

EMMA System

Descrizione del lavoro

Radisson Hotel Group is seeking a Night Auditor for our Cape Town Foreshore property. You will manage the night audit, reconcile daily revenue and payments, and support the front office team to ensure a seamless guest experience.

The role emphasizes accuracy, guest interaction, and the delivery of high-quality service during night hours. Previous night audit experience is advantageous, and EMMA System knowledge is a plus.