Night Auditor & Guest Experience Specialist

Dante Personnel Recruitment; Pretoria; Sur place; ZAR 162 000 - 198 000; Plein temps

Résumé du poste

Protea Hotel Fire & Ice! by Marriott in Pretoria is seeking a Night Auditor Reliever/Guest Experience Expert (Receptionist) to ensure accurate financial handling and seamless guest service.

You will check and reconcile revenue postings, assist guests with check-in/check-out, and maintain security and confidentiality while delivering friendly, professional experiences across late shifts. This role requires adaptability and teamwork.

Qualifications

• Experience handling cash and ledger reconciliation.
• Proven guest-service orientation and ability to resolve issues.
• Excellent communication and professional presentation.
• Awareness of safety and security procedures.

Responsabilités

• Audit daily revenue postings and reconcile figures.
• Greet guests, answer inquiries, and handle check-in/check-out.
• Assist guests with disabilities and provide local recommendations.
• Maintain confidentiality and protect guest information.
• Follow safety and security procedures and report incidents.

Connaissances

Cash handling

Guest relations

Communication skills

Safety awareness

Description du poste

Protea Hotel Fire & Ice! by Marriott in Pretoria is seeking a Night Auditor Reliever/Guest Experience Expert (Receptionist) to ensure accurate financial handling and seamless guest service.

You will check and reconcile revenue postings, assist guests with check-in/check-out, and maintain security and confidentiality while delivering friendly, professional experiences across late shifts. This role requires adaptability and teamwork.