Network Engineer

NTT Data; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

NTT Data in Cape Town is seeking a Network Engineer to support and evolve corporate networks, implementing LAN/WAN and managing security infrastructure across Cisco devices and firewalls.

You will provide 24x7 support, respond to incidents, document procedures, and participate in DR exercises while maintaining uptime and adhering to change management processes.

Qualifications

• Matric and a tertiary qualification.
• 3–5 years of enterprise network administration.
• Valid CCNA certification.

Responsibilities

• 24 x 7 support for network infrastructure.
• Implementing & Management of Local Area network (LAN).
• Implementation & Management of Wide Area network (WAN).
• Proactive monitoring & management of Network infrastructure.
• Ensure Network uptime of the highest level.
• Respond to logged incidents and requests
• Implementation of changes as per change management policy.
• Liaison with 3rd party service centre and engineers as required
• Provide support for service backups
• Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
• Provide backup support for the network team members.
• Create and provide input to the following reports: Daily, Weekly & Monthly uptime reports; Capacity management reports and other team activity reports as requested by the Team Leader

Skills

Network administration

Fault diagnosis

Troubleshooting

Education

Matric and tertiary qualification

CCNA certification

Tools

Cisco switches

ASA Firewalls

Palo Alto Firewalls

VPN configurations

IDS/IPS

NAT configurations

MPLS

BGP

IPSLA

802.1x authentication

Job description

Summary of Role

The Network Engineer supports corporate networks, implements network systems and subsystems and associated hardware and software.

Responsibilities

• Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary
• 24 x 7 support for network infrastructure
• Implementing & Management of Local Area network (LAN).
• Implementation & Management of Wide Area network (WAN).
• Proactive monitoring & management of Network infrastructure.
• Ensure Network uptime of the highest level.
• Respond to logged incidents and requests
• Implementation of changes as per change management policy.
• Liaison with 3rd party service centre and engineers as required
• Provide support for service backups
• Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
• Provide backup support for the network team members.
• Create and provide input to the following reports:
• Daily, Weekly & Monthly uptime reports.
• Capacity management reports and other team activity reports as requested by the Team Leader

Implementation & Management of Network & Security infrastructure.

• Responsible for Network fault diagnosis

• Ability to Manage the LAN Network using the latest Network devices Cisco 9500, 9300, 9200, 2960-X switches.

• Support a multi VRF environment.

• Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.

• Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP ,IPSLA,

• Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.

• Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.

Targets

• Accurate diagnosis of faults using appropriate toolsets and techniques

• Prompt resolution of Network faults to agreed SLA's

• Adherence to agreed escalation processes

• Share knowledge to the benefit of both the team & the service

• To assist with periodic reviews of all network operating systems in order to ensure they fall in line with recommended vendor requirements.

Project Work

• Contribute to Network elements of infrastructure projects

• Implementation of Local Area Network (LAN) & Wide Area Network (WAN)

• Implementation of Firewalls.

• Setup of new office Network / Setup of new floor Network in existing office.

Technical Documentation

• Develop and maintain Network operations documentation to a quality standard.

• Maintain the site wise Network documentation.

• Maintain the Network inventory.

• Suggested Targets

• Production of documentation, evidence of adherence to standards and approval of documentation.

Qualification:

• Matric and a Tertiary Qualification
• 3 to 5 years of enterprise network administration
• Valid CCNA certification ID Number