Network Engineer

Boardroom Appointments; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Boardroom Appointments in Cape Town is seeking a Network Engineer to maintain and manage our networks, covering security, infrastructure, and configuration. You should have solid Unix/Linux experience and an understanding of Cloud Computing.

You will implement changes, close tickets within SLA, and update SOPs while contributing to automation and cloud initiatives using Azure and AWS.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• Hands-on experience with Unix/Linux systems.
• Familiarity with cloud platforms (Azure and AWS).
• Ability to implement network changes and resolve tickets within SLA.

Responsibilities

• Maintain and manage company networks, including security and infrastructure.
• Provide support for configuration and network management tasks.
• Implement network changes and optimization.
• Close assigned tickets on ITSM tool and within SLA.
• Update activity tracker and document incident analyses.
• Share analysis reports for major incidents within 30 minutes of closure.
• Update SOPs for a minimum of 2 processes per month.
• Implement change requests and rollback plans when needed.
• Gain understanding of Cloud Network technology (Azure & AWS).
• Participate in automation initiatives and tool adoption for network infra.
• Review logs and provide timely updates to stakeholders.
• Escalate to OEM TAC as required.

Skills

Unix/Linux

Cloud Computing

Server Administration

ITSM / Ticketing

Education

Bachelor's degree in Computer Science or related field

Tools

Azure

AWS

Job description

The Network Engineer will be responsible for maintaining and managing the company's networks. You'll provide support to all aspects of network management including security, infrastructure and configuration. You should have experience working with a Unix/Linux operating system, as well as an understanding of Cloud Computing. Knowledge of server administration would also be beneficial.

Duties and responsibilities:

• Ability to implement Network changes
• Basic understanding of MPLS technology
• Basic understanding of telecom standards / protocols
• Closure of all assigned tickets on tool
• Closure of tickets within SLA
• Updating the Activity tracker against all the incident tickets on ITSM tool
• Sharing the Analysis report for all major incidents within 30 mins of closure
• Updating the SOP's for minimum 2 processes per Month
• Successful implementation of Change Requests
• Successful implementation of Rollback plan in case the CR gets failed
• Understanding on Cloud Network technology (Azure & AWS)
• Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
• Ability to review logs & provide updates
• Escalation to OEM TAC

Qualifications and experience:

• Bachelors degree in Computer Science or a related field required
• Hands on experience on following technologies