L2 Network Engineer

Boardroom Appointments; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Boardroom Appointments is seeking a Network Engineer to join our technology group in Cape Town. You will partner with DevOps and Application Development to ensure robust, scalable network infrastructure that supports business operations.

Responsibilities include automation adoption, incident management, log analysis, change and rollback planning, and SLA-driven ticket closure. Hands-on experience with Cisco/Arista routing, Wi‑Fi, firewalls, MPLS, VPNs and Azure/AWS cloud networking is required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Prior network engineer experience preferred.
• Understanding of Cloud Network technology (Azure & AWS).
• Hands-on experience in Routing/Switching (Cisco/Arista).
• Hands-on experience in Wi‑Fi (Cisco/Arista).
• Hands-on experience in Firewalls (Palo Alto /Cisco).
• Hands-on experience in VPN technology.
• Hands-on experience in MPLS Technology.
• Hands-on experience in Internet Technology.

Responsibilities

• Transformation participation and adoption for automation/new tools in Network Infrastructure.
• Manage large enterprise network.
• Remotely manage incidents.
• Review logs and provide updates.
• Escalate to OEM TAC.
• Implement Network changes.
• Rollback planning for failed Change Requests.
• Close tickets within SLA.
• Update SOPs for minimum 2 processes per Month.
• Share analysis reports within 30 mins of closure.

Skills

ITIL knowledge

Incident management

Log analysis

Change management

Vendor escalation

Education

Bachelor's degree

Tools

Cisco/Arista routing

Wi‑Fi (Cisco/Arista)

Firewalls (Palo Alto/Cisco)

VPN technology

MPLS technology

Azure & AWS cloud networking

Job description

As a network engineer, you'll be part of our technology group, working closely with other teams such as DevOps and Application Development to provide solutions that help us run efficiently and effectively. You will use your technical skills to ensure we have the right infrastructure in place for our business operations.

Duties and responsibilities:

• Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
• Good exposure in handling large enterprise network
• Experience in remotely management of incidents
• ITIL process knowledge
• Ability to review logs and provide updates
• Escalation to OEM TAC
• Ability to implement Network changes
• Basic understanding of MPLS technology
• Basic understanding of telecom standards / protocols
• Closure of all assigned tickets on tool
• Closure of tickets within SLA
• Updating the Activity tracker against all the incident tickets on ITSM tool
• Sharing the Analysis report for all major incidents within 30 mins of closure
• Updating the SOP's for minimum 2 processes per Month
• Successful implementation of Change Requests
• Successful implementation of Rollback plan in case the CR gets failed
• Timely escalation to the next level

Qualifications and experience:

• Bachelors degree in Computer Science, Information Technology or a related field required
• Prior experience as a network engineer is preferred.
• Understanding on Cloud Network technology (Azure & AWS)
• Hands-on experience inRouting/switching (Cisco/Arista)
• Hands-on experience inWi-Fi (Cisco/Arista)
• Hands-on experience inFirewalls (Palo Alto /Cisco)
• Hands-on experience inVPN technology
• Hands-on experience inMPLS Technology
• Hands-on experience in Internet Technology