Multi-Store Training & Ops Leader

Pedros; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Pedros Chicken is seeking a Training Manager to optimize training efficiency across multiple stores and lead large-scale rollouts. The role will influence improvements in operational standards and shape the training agenda for store teams.

You will design and drive innovative training programs, conduct practical assessments, and coach staff while guiding a training team. This position supports new store openings and requires strong MS Office and POS/MICROS experience.

Qualifications

• Matric / Grade 12 is required.
• Tertiary qualification advantageous.
• Proficient in MS Office.
• Training facilitation experience.
• Financial acumen with knowledge of COS / GP essential.
• Good understanding of QSR store operations.
• Experience with POS systems / MICROS.

Responsibilities

• Multi-store training & leadership.
• Training program design & innovation.
• Conduct and review practical assessments.
• Mentorship and coaching of employees.
• Manage a training team.
• Training newly hired managers/internal development candidates.
• Sign off of training completion.
• Support new store openings.

Skills

Training facilitation

Leadership

Mentorship

Coaching

Financial acumen

MS Office

POS systems

MICROS

QSR operations

Education

Matric / Grade 12

Tertiary qualification advantageous

Tools

MICROS

MS Office

Job description

Pedros Chicken is seeking a Training Manager to optimize training efficiency across multiple stores and lead large-scale rollouts. The role will influence improvements in operational standards and shape the training agenda for store teams.

You will design and drive innovative training programs, conduct practical assessments, and coach staff while guiding a training team. This position supports new store openings and requires strong MS Office and POS/MICROS experience.