Mobile Blood Drive Donor Care Coordinator

South African National Blood Service; Krugersdorp; On-site; ZAR 412,000 - 504,000; Full time

Job summary

The South African National Blood Service is recruiting for a Phlebotomy/Nurse role to support blood collection drives and donor centres in Gauteng. You will perform donor screening, phlebotomy, and post-donation care, while ensuring compliance with SOPs and safety standards.

You will manage donor flow, document procedures, assist with equipment maintenance, and coach staff on customer service to deliver a positive donor experience during each blood drive.

Qualifications

• Diploma or degree in General Nursing Sciences and registration.
• Experience in donor collection and phlebotomy.
• Strong customer service and communication with donors.

Responsibilities

• Collect whole blood and apheresis units to meet assigned target.
• Assist with setting up the blood drive and donor registration.
• Provide donor care, refreshments and education during donation.
• Maintain equipment and ensure safety per SOP.
• Coach staff on customer service and handle complaints.

Skills

Phlebotomy

Patient care

Customer service

First Aid/CPR

Team coaching

Education

Diploma / Degree in General Nursing Sciences.

Code B or EB Manual driver’s license.

Tools

Medical equipment maintenance

Job description

The South African National Blood Service is recruiting for a Phlebotomy/Nurse role to support blood collection drives and donor centres in Gauteng. You will perform donor screening, phlebotomy, and post-donation care, while ensuring compliance with SOPs and safety standards.

You will manage donor flow, document procedures, assist with equipment maintenance, and coach staff on customer service to deliver a positive donor experience during each blood drive.