Mobile Bets Clerk – Branch Sales & Service

Hollywoodbets Careers Site; Oos-Kaap; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Hollywoodbets Careers Site is hiring a Mobile Clerk (Branch) in Mthatha, KwaZulu Natal, to assist punters with mobile, website and Phone-A-Bet enquiries and to drive mobile-based sales. You will engage customers, demonstrate mobile betting, and contribute to expanding the mobile customer base.

The role emphasizes frontline service, FICA compliance, and active promotion of the mobile platform within a fast-paced retail environment. Training and growth opportunities are highlighted.

Qualifications

• Experience in customer service roles within fast-paced environments.
• Ability to upsell and cross-sell on mobile platforms.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist clients with account and betting queries.
• Assist clients with opening new Hollywood accounts to enable them to bet on their cellphones/website/Phone-A-Bet call center.
• Reach mobile sales targets and grow the mobile customer base.
• Provide frontline assistance to account holders.
• Demonstrate and explain mobile site usage to punters.
• Drive mobile marketing campaigns at the branch to boost sales.
• Promote the mobile brand and arrange displays at the branch.
• Register new customer accounts and ensure FICA compliance; submit documents.
• Ensure daily submission of FICA docs.
• Show customers how to bet on the mobile app.
• Be proactive on the floor engaging punters.
• Rove between branches as needed.

Skills

Customer Service

Interpersonal Abilities

Sales knowledge

Job description

Hollywoodbets Careers Site is hiring a Mobile Clerk (Branch) in Mthatha, KwaZulu Natal, to assist punters with mobile, website and Phone-A-Bet enquiries and to drive mobile-based sales. You will engage customers, demonstrate mobile betting, and contribute to expanding the mobile customer base.

The role emphasizes frontline service, FICA compliance, and active promotion of the mobile platform within a fast-paced retail environment. Training and growth opportunities are highlighted.