Middle Manager Regional Grid Access

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 900,000 - 1,100,000; Full time

Job summary

Eskom Holdings SOC Ltd in South Africa is seeking a Planning professional to manage IPP relationships, oversee grid access development and deliver customer-focused services within Grid Planning and Development. The role is based at Megawatt Park, Gauteng, and focuses on enhancing IPP engagement and grid access delivery.

You will lead IPP advisory, end-to-end service delivery and interface management, while driving strategic grid access initiatives and IPP integration across units.

Qualifications

• Strong communication and negotiation skills required.
• Ability to create and maintain a customer focused culture.
• Ability to work with all levels of the organization.
• Demonstrated problem solving and decisive decision making.
• Ability to handle a pressured and changing environment.

Responsibilities

• Provide internal and external IPP relationship management, leadership and direction.
• Provide IPP end-to-end service and product delivery.
• Provide IPP advisory, stakeholder and interface management services.
• Provide strategic IPP grid access.
• Integrate IPP processes across teams.
• Manage employees and ensure training.

Skills

Communication

Negotiation

Customer focus

Team collaboration

Problem solving

Judgement

Education

B Degree/B Tech/Advanced Diploma/National Higher Diploma in Engineering/Finance/Legal

Job description

Industry: Electricity, Energy & Water Supply

Job category: Planning

Location: Sunninghill

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Task Grade: M18Department: Customer & Grid ConnectionBusiness Unit: Grid Planning and DevelopmentArea of specialization: To manage and enhance relationships with independent power producers (IPPs) in the regions on behalf of NTCSA, ensure quality service and facilitate grid access development and delivery according to the grid access mandate.Location: Megawatt Park, Gauteng

Skills and Competencies Required

Behavioural

• Trustworthiness

Leadership

• Sound people management and business acumen
• Transform opportunities into concrete business
• Initiative and driven
• Customer centricity at executive level
• Credibility and ability to build commitment for customer satisfaction

Knowledge

• Thorough understanding of customer service and marketing theory
• Understanding business processes

Skills

• Communication and negotiation
• Create and maintain a customer focused culture
• Work effectively with all levels
• Problem solving and decision-making
• Handle a pressured and changing environment
• Demonstrate good judgement

Key Responsibilities

• 1. Provide internal and external independent power producer (IPP) relationship management, leadership and direction.
• 2. Provide personal and pro-active IPP, generator end-to-end service and product delivery.
• 3. Provide IPP advisory, stakeholder and interface management services.
• 4. Provide strategic IPP grid access.
• 5. Integrate IPP process.
• 6. Manage employees and ensure training.

Qualification(s)

• B Degree/B Tech/Advanced Diploma/National Higher Diploma in Engineering/Finance/Legal at NQF7 with 360 credits or equivalent.

Experience

• 7 years experience in dealing with IPPs in the field of customer service.

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.NTCSA reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions.

NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.