Mid-Level Implementation Consultant

Hire Resolve; Johannesburg; On-site; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A software development company is seeking an Implementation Consultant in Johannesburg. This role involves facilitating the delivery of software solutions, including configuration, client onboarding, and post-go-live support. Ideal candidates will have experience in software implementation, strong communication skills, and a willingness to travel across South Africa. Competitive salary based on experience is offered, and applicants can submit their CV via email.

Qualifications

• Proven exposure to software implementation or technical support environments.
• High attention to detail for troubleshooting.
• Strong interpersonal skills for client interactions.
• Strong interpersonal skills for client-facing interactions.
• Valid driver’s license and willingness to travel for project-based work.

Responsibilities

• Configure software and support client onboarding and go-live phases.
• Collaborate to translate requirements into functional setups.
• Execute UAT and defect tracking to meet delivery standards.
• Provide technical support during post-implementation.
• Assist delivery teams with documentation and testing tasks.
• Maintain professional client presence and travel as required.

Skills

Problem Solving

Communication

Understanding of SDLC

Client communication

Travel willingness

Job description

Overview

A software development company focused on digital transformation within the public sector is seeking an Implementation Consultant who will facilitate the end-to-end delivery of software solutions. This role encompasses system configuration, client onboarding, data setup, and go-live support.

Responsibilities

• Solution Delivery: Configure software and lead/support client onboarding, data validation, and go-live phases.
• Project Support: Collaborate with Business Analysts to translate requirements into functional system setups.
• Quality Assurance: Execute UAT (User Acceptance Testing), validation, and defect tracking to ensure delivery standards.
• Post-Go-Live Care: Provide technical troubleshooting and support during the immediate post-implementation window.
• Cross-Functional Support: Assist delivery teams with documentation and testing tasks during non-peak implementation periods.
• Client Engagement: Maintain professional on-site presence and travel to client locations across South Africa as required.

Minimum Requirements

• Experience: Proven exposure to software implementation, systems delivery, or technical support environments.
• Knowledge: Practical understanding of Software Delivery Lifecycles (SDLC).
• Problem Solving: A structured approach to troubleshooting with high attention to detail.
• Communication: Strong interpersonal skills for professional client-facing interactions.
• Mobility: Valid driver’s license and a willingness to travel for project-based work.

Benefits

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career‑changing move, apply today by emailing your CV to [e-mail]