Merchandiser - Musgrave

Dis-Chem Pharmacies Limited; Durban; Remote; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan incl. Risk Benefits (D

Modern family benefits (adoption & sur

Study Leave

Job summary

RELX in Durban is seeking an Account Executive to support growth and client retention across our Middle East portfolio. You will build strong relationships with law firms, corporate legal teams, and government organisations, focusing on value, adoption, and expansion.

You will conduct meetings, product demonstrations, and collaborate with Success, Marketing and Product teams to deliver a consistent client experience, monitor health, renewals, and forecast; remote portfolio management.

Qualifications

• Bachelor's degree or equivalent experience welcomed.
• Fluent in English; Arabic skills are an advantage but not required.
• Experience in account management, renewals, and revenue growth within a SaaS context.
• Proficient with CRM and sales tools.

Responsibilities

• Manage and grow a portfolio of Middle East accounts with retention and revenue growth.
• Develop and execute account plans to support renewals and expansion.
• Build consultative relationships with decision-makers and stakeholders.
• Lead regular client meetings and product demonstrations to show value.
• Collaborate with Customer Success, Marketing and Product to ensure a positive client experience.
• Monitor account health, usage insights, and feedback to address risks.
• Manage renewal cycles and keep pipeline forecast accurate.
• Provide market insights to support regional growth initiatives.

Skills

Fluent English

Arabic (advantage)

Account management

Renewals & revenue growth

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Gong

Sales Navigator

Job description

• Johannesburg HB South Africa
• Cape Town
• Durban HB South Africa

Full time

R

About the Role

The Account Executive plays a key role in supporting growth and client retention across our existing Middle East portfolio. You will build strong, long-term relationships with stakeholders in law firms, corporate legal teams, and government organisations. The role focuses on maximising customer value, supporting solution adoption, and identifying opportunities to expand engagement.

Key Responsibilities

• Manage and grow a portfolio of Middle East accounts, ensuring client satisfaction, retention, and revenue growth.
• Develop and execute account plans to support renewals, expansion, and solution uptake.
• Build collaborative, consultative relationships with decision‑makers and key stakeholders.
• Conduct regular client meetings, virtual reviews, and product demonstrations to highlight value and encourage deeper adoption.
• Work closely with Customer Success, Marketing, and Product teams to deliver a consistent and positive client experience.
• Monitor account health, usage insights, and feedback to address risks and identify growth opportunities.
• Manage renewal cycles and maintain accurate pipeline tracking, forecasting, and reporting.
• Contribute market insights and identify opportunities that support regional growth initiatives.

Requirements

• Bachelor's degree or equivalent experience welcomed.
• Fluent in English; Arabic skills are an advantage but not required.
• Experience in account management, renewals, and revenue growth within a SaaS or related environment (e.g., legal, compliance, or professional services).
• Proven success in meeting or exceeding retention and account growth objectives.
• Comfortable using CRM and sales tools (e.g., Salesforce, Gong, Sales Navigator).
• Self-driven, organised, and able to manage a remote regional portfolio effectively.

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your well-being and happiness are key to a long and successful career.

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.