Market Change Lead

Manpower Group; Durban; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Manpower Group seeks a Market Change Leader to own and tailor the market-level change plan in alignment with global strategies. You will lead Change Impact Sessions, adapt communications, and coordinate local enablement resources while ensuring credible integration with wave initiatives.

You will engage stakeholders across leadership, HR, and influencers, driving engagement and adoption while balancing local realities with global governance.

Qualifications

• Proven experience leading change initiatives within a single-country or market context.
• Strong understanding of employee engagement, communications, and cultural adaptation.
• Ability to work collaboratively with global, wave, and functional teams.
• Familiarity with change frameworks (e.g., Prosci, ADKAR, Kotter) and agile delivery models.
• Excellent stakeholder management and influencing skills.
• Strong planning, analytical, and communication capabilities.

Responsibilities

• Own the market-level change plan aligned with wave and global strategies.
• Act as the primary contact for all change activities impacting employees in the market.
• Ensure global and wave change initiatives are tailored to local needs and realities without impacting the credibility of the global approach.
• Lead local market Change Impact Sessions and ensure effectiveness of local workarounds.
• Adapt messaging, communications, and enablement materials to reflect local cultural, regulatory, and operational considerations.
• Coordinate market-level training, toolkits, and resources, leveraging global and wave assets.
• Monitor adoption and sentiment locally, adjusting plans as needed.
• Integrate change efforts with business-as-usual operations in the market.
• Identify and map key market stakeholders, including leadership, HR, and influencers.
• Build relationships to drive advocacy and engagement.

Skills

Change leadership

Employee engagement

Communication

Stakeholder management

Project planning

Agile delivery

Change frameworks

Job description

Market Change Leadership

• Own the market-level change plan aligned with wave and global strategies.
• Act as the primary contact for all change activities impacting employees in the market.
• Ensure global and wave change initiatives are tailored to local needs and realities without impacting the credibility of the global approach.
• Lead local market Change Impact Sessions and ensure effectiveness of local workarounds.

Localization & Cultural Adaptation

• Adapt messaging, communications, and enablement materials to reflect local cultural, regulatory, and operational considerations.
• Ensure employee engagement approaches resonate with the local audience.

Stakeholder Engagement

• Identify and map key market stakeholders, including leadership, HR, and influencers.
• Build strong relationships to drive advocacy and engagement.
• Set up and utilise a market change network to act as eyes and ears on the ground
• Track stakeholder sentiment and readiness, escalating risks to the Wave Change Lead.

Employee Communications & Engagement

• Deliver clear, timely, and culturally relevant communications within the market.
• Champion feedback loops and employee listening to inform adjustments.

Enablement & Support

• Coordinate market-level training, toolkits, and resources, leveraging global and wave assets.
• Monitor adoption and sentiment locally, adjusting plans as needed.

Integration & Governance

• Ensure market change activities align with wave and global governance frameworks.
• Integrate change efforts with business-as-usual operations in the market.

Skills & Experience

• Proven experience leading change initiatives within a single-country or market context.
• Strong understanding of employee engagement, communications, and cultural adaptation.
• Ability to work collaboratively with global, wave, and functional teams.
• Familiarity with change frameworks (e.g., Prosci, ADKAR, Kotter) and agile delivery models.
• Excellent stakeholder management and influencing skills.
• Strong planning, analytical, and communication capabilities.

Please note that only shortlisted candidates will be contacted.