Manager, Master Data

Standard Bank of South Africa Limited; Johannesburg; On-site; ZAR 450,000 - 550,000; Full time

Job summary

A leading financial institution in Johannesburg is seeking a team manager to oversee operational performance. The successful candidate will manage master data processes, ensuring compliance with relevant standards. A degree in Finance, Accounting, or related fields is required, along with experience in managing staff in a financial services environment. The role emphasizes relationship management and customer service excellence.

Qualifications

• 1-2 years experience in managing staff in an operations environment.
• 3-4 years working knowledge of branch systems and procedures.
• Experience in payment processes.

Responsibilities

• Responsible for operational performance of the team.
• Manage and control day-to-day master data capturing.
• Ensure compliance with AML and CFT standards.

Skills

Managing staff

Relationship management

Customer service

Process improvement

Education

Degree in Finance and Accounting

Office Administration Certificate

People Management Certificate

Job description

Location: ZA, undefined, Johannesburg, Simmonds Street

To be responsible and accountable for the operational performance of the team through the provision of operational team management oversight in terms of team co-ordination and management, relationship management and customer service. The role may lead the processing team within Master Data Contracts. To manage and control the day-to-day master data capturing, systems, processes, and procedures relating to all rental, and variable utilities charges for Bank-owned and SA Lease premises and ROA Portfolio and 3rd party sites.

Qualifications

• A Degree inFinance and Accounting orOffice Administration orPeople Management Certificate

Experience Required:

• 1-2 years experience in knowledge of managing staff in an operation’s environment with manual and automated processes functioning in parallel across the customer service value chain in a production and/or a financial services industry.
• 3-4 years working knowledge of branch systems and procedures including AML Compliance. Experience gained in an environment where a basic understanding of Standard Bank Group Risk and Compliance functions and reporting requirements for Group Sanctions, Anti-Money Laundering (AML) standards and combating financing of terrorism (CFT) is obtained.
• Experience in Payment process

Additional Information

• Articulating Information
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Developing Strategies
• Directing People
• Empowering Individuals
• Interacting with People
• Managing Tasks
• Resolving Conflict
• Continuous Process Improvement