A leading financial institution in Johannesburg is seeking a team manager to oversee operational performance. The successful candidate will manage master data processes, ensuring compliance with relevant standards. A degree in Finance, Accounting, or related fields is required, along with experience in managing staff in a financial services environment. The role emphasizes relationship management and customer service excellence.
Qualifications
1-2 years experience in managing staff in an operations environment.
3-4 years working knowledge of branch systems and procedures.
Experience in payment processes.
Responsibilities
Responsible for operational performance of the team.
Manage and control day-to-day master data capturing.
Ensure compliance with AML and CFT standards.
Skills
Managing staff
Relationship management
Customer service
Process improvement
Education
Degree in Finance and Accounting
Office Administration Certificate
People Management Certificate
Job description
A leading financial institution in Johannesburg is seeking a team manager to oversee operational performance. The successful candidate will manage master data processes, ensuring compliance with relevant standards. A degree in Finance, Accounting, or related fields is required, along with experience in managing staff in a financial services environment. The role emphasizes relationship management and customer service excellence.