Manager, Digital Assessing

Standard Bank Group; Roodepoort; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Standard Bank Group in South Africa seeks a seasoned Digital Assessing Manager to lead the Digital Assessing function, ensuring efficient, customer-focused claims delivery and strong technical oversight for consistent, accurate policy-aligned decisions.

You will drive operational excellence, manage a team of assessors, and partner with risk, underwriting and IT to optimize processes and improve client outcomes. This is a senior leadership role within our insurance domain.

Qualifications

• Matric/ Grade 12 is required.
• Short-Term Insurance qualification - NQF5 (Advantages).
• Civil Engineering, Construction and Physical Planning (Advantages).

Responsibilities

• Leads the Digital Assessing function to ensure efficient, customer-focused claims delivery.
• Provides technical oversight to achieve consistent, accurate, and policy-aligned claim decisions.
• Collaborates with risk, underwriting and IT to optimize assessment processes.

Skills

Decision Making

Team Leadership

Data Interpretation

Communication

Education

Matric/ Grade 12

Short-Term Insurance qualification - NQF5 (Advantages)

Civil Engineering, Construction and Physical Planning (Advantages)

Tools

Financial Acumen

Planning & Budgeting

Risk Identification

Forecasting

Job description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The Digital Assessing Manager leads the Digital Assessing function, ensuring efficient, customer-focused claims delivery while providing technical oversight to achieve consistent, accurate, and policy-aligned claim decisions.

Type of Qualification

• Matric/ Grade 12
• Short-Term Insurance qualification - NQF5 (Advantages)
• Civil Engineering, Construction and Physical Planning (Advantages)

Experience Required

The job requires an incumbent with minimum 5 - 10 years experience as a Building Assessor. Minimum 3 years experience within the Short-Term Insurance Industry in a leadership capacity would be required

Behavioural Competencies

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Documenting Facts
• Establishing Rapport
• Examining Information
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Interpreting Data
• Making Decisions
• Managing Tasks

Technical Competencies

• Financial Acumen
• Planning, Forecasting and Budgeting
• Risk Awareness
• Risk Identification