Digital Claims Assessments Manager

Standard Bank Group; Roodepoort; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Standard Bank Group in South Africa seeks a seasoned Digital Assessing Manager to lead the Digital Assessing function, ensuring efficient, customer-focused claims delivery and strong technical oversight for consistent, accurate policy-aligned decisions.

You will drive operational excellence, manage a team of assessors, and partner with risk, underwriting and IT to optimize processes and improve client outcomes. This is a senior leadership role within our insurance domain.

Qualifications

• Matric/ Grade 12 is required.
• Short-Term Insurance qualification - NQF5 (Advantages).
• Civil Engineering, Construction and Physical Planning (Advantages).

Responsibilities

• Leads the Digital Assessing function to ensure efficient, customer-focused claims delivery.
• Provides technical oversight to achieve consistent, accurate, and policy-aligned claim decisions.
• Collaborates with risk, underwriting and IT to optimize assessment processes.

Skills

Decision Making

Team Leadership

Data Interpretation

Communication

Education

Matric/ Grade 12

Short-Term Insurance qualification - NQF5 (Advantages)

Civil Engineering, Construction and Physical Planning (Advantages)

Tools

Financial Acumen

Planning & Budgeting

Risk Identification

Forecasting

Job description

Standard Bank Group in South Africa seeks a seasoned Digital Assessing Manager to lead the Digital Assessing function, ensuring efficient, customer-focused claims delivery and strong technical oversight for consistent, accurate policy-aligned decisions.

You will drive operational excellence, manage a team of assessors, and partner with risk, underwriting and IT to optimize processes and improve client outcomes. This is a senior leadership role within our insurance domain.