Maintenance Manager

Craven Cottage CC; Wes-Kaap; On-site; ZAR 334,800 - 558,000; Full time

Job summary

Craven Cottage CC, located in South Africa's Wes-Kaap, is seeking an Operational Maintenance Manager to oversee all aspects of maintenance. The ideal candidate will manage a team and ensure all operations are compliant with health and safety regulations.

The role demands a strong leader with 3-5 years’ experience in maintenance management, preferably in hospitality, with skills in budgeting, team management, and contractor oversight.

Qualifications

• Minimum 3–5 years’ maintenance management experience.
• Experience managing a maintenance team and external contractors.
• Strong understanding of health and safety regulations.

Responsibilities

• Manage repair and maintenance of all facilities.
• Ensure adherence to company policies and procedures.
• Prepare and manage the maintenance budget.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Budget management

Education

Grade 12 / Matric Certificate

Relevant technical qualification or trade certificate

Tools

Microsoft Office

Maintenance systems

Job description

Operational Maintenance Management

• Ensure that all company policies, procedures, and SOPs are adhered to at all times.
• Supervise the repair and maintenance of buildings, rooms, public areas, back‑of‑house areas, and all installed mechanical equipment.
• Attend to breakdowns of plant, machinery, and equipment promptly and efficiently.
• Draw up and manage preventative maintenance schedules annually and ensure all maintenance is completed according to schedule.
• Ensure all maintenance issues are logged, prioritised, delegated, and completed within required timeframes.
• Delegate daily maintenance tasks effectively to the maintenance team and monitor completion standards.
• Ensure all rooms, public spaces, and external areas remain aesthetically pleasing, functional, and in good repair.
• Perform or oversee maintenance work related to carpentry, plumbing, electrical, painting, tiling, and general building repairs.
• Ensure emergency equipment is operational and tested regularly.
• Conduct routine inspections of facilities and identify maintenance risks or repair requirements proactively.
• Identify opportunities to complete work internally to minimise outsourcing costs where practical and operationally feasible.

Team Management

• Manage maintenance staff rosters, attendance, leave, and daily task allocation.
• Lead, motivate, and develop the maintenance team to ensure high performance and accountability.
• Conduct staff performance appraisals and disciplinary procedures where required.
• Identify training and development needs within the department and implement training initiatives.
• Promote safe working practices and ensure compliance with occupational health and safety standards.

Contractor & Service Provider Management

• Manage all external contractors and service providers performing work on the property.
• Monitor contractor performance and workmanship to ensure compliance with service agreements, warranties, lease obligations, and company standards.
• Obtain quotations and approvals for outsourced maintenance work where required.
• Ensure contractors adhere to all safety and site regulations while on property.
• Verify contractor invoices and ensure all work completed aligns with approved quotations and scope of work.

Budget & Financial Management

• Prepare and manage the department maintenance budget.
• Control expenditure against budget and provide monthly expenditure reports to management.
• Manage maintenance-related invoices, purchase orders, and approvals in accordance with company procedures.
• Source cost‑effective maintenance solutions and suppliers while maintaining quality standards.
• Ensure proper stock control of maintenance tools, materials, and consumables.

Compliance & Safety

• Maintain statutory safety records for DB boards, generators, lifts, boilers, sprinkler systems, fire equipment, and other regulated systems.
• Ensure refrigeration equipment, air conditioning systems, drainage systems, grease traps, generators, solar systems, heat pumps, and plant equipment are maintained and compliant.
• Conduct routine checks on water pressure equipment and associated systems.
• Ensure all safety files, certificates, inspections, and compliance documentation are up to date.
• Respond immediately to building and safety‑related concerns and emergencies.
• Maintain clean, orderly, and hazard‑free maintenance work areas.

Administration & Reporting

• Maintain accurate maintenance records, schedules, logs, and reports.
• Provide monthly maintenance reports, including expenditure, ongoing projects, breakdowns, and preventative maintenance updates.
• Attend HOD meetings and any other operational meetings as required.
• Perform any additional ad hoc duties reasonably required by management.

Requirements

• Grade 12 / Matric Certificate
• Relevant technical qualification or trade certificate advantageous
• Minimum 3–5 years’ maintenance management experience, preferably within hospitality or property management
• Experience managing a maintenance team and external contractors
• Computer literacy (Microsoft Office, email, maintenance systems)
• Valid driver’s licence advantageous
• Knowledge of health and safety regulations and compliance standards
• Strong leadership and team management skills
• Excellent communication skills (written and verbal)
• Strong organisational and planning abilities
• Good understanding of plumbing, carpentry, electrical, HVAC, and general building systems
• Good understanding of generators, solar systems, heat pumps, refrigeration systems, and IT infrastructure
• Strong knowledge of facilities machinery and maintenance equipment
• Excellent problem‑solving and troubleshooting skills
• Strong contractor and supplier management skills
• Budget management and cost‑control abilities
• Strong attention to detail and quality standards
• Ability to work under pressure and respond to emergencies effectively
• Highly responsible, reliable, and trustworthy
• Professional, presentable, and service‑oriented
• Ability to always act in good faith and in the best interests of the company
• Ability to work shifts, weekends, public holidays, and after‑hours when operationally required