Maintenance Manager

Headhunters; Oos-Kaap; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Headhunters in South Africa seeks an experienced Facilities Maintenance Supervisor to oversee daily maintenance across a luxury property. You will manage HVAC, electrical, plumbing systems and building services, coordinating with guest services to minimise disruption.

You will lead a small maintenance team, supervise external contractors, implement preventative maintenance, and track budgets and safety compliance to uphold high standards of cleanliness and guest comfort.

Qualifications

• Matric + relevant technical qualification/certification in electrical, plumbing, or mechanical.
• Trade-tested artisan certification is advantageous.
• Minimum 5 years’ experience in a similar role, preferably within commercial property.
• Computer literacy including MS Office and Maintenance Management Systems.
• Available to work weekends, holidays and on-call for emergencies.
• Technical knowledge across HVAC, electrical, plumbing and general facilities.
• Knowledge of relevant building codes and safety regulations.
• Valid driver’s license / own vehicle.

Responsibilities

• Oversee the daily maintenance operations across the entire property.
• Conduct routine inspections of rooms, public spaces, spa, kitchen, laundry, and exterior to ensure operational standards.
• Manage and implement preventative maintenance schedules.
• Respond promptly to maintenance requests and breakdowns reported by departments.
• Lead, train and develop the maintenance team to ensure skills and performance meet expectations.
• Allocate work efficiently and monitor job progress and quality of workmanship.
• Ensure team complies with PPE requirements and occupational safety protocols.
• Ensure all client’s equipment, plant and infrastructure are maintained and functioning optimally.
• Oversee maintenance of HVAC systems, electrical panels, plumbing and fire safety systems.
• Coordinate maintenance or replacement of fixtures, fittings, furniture and appliances.
• Supervise external contractors performing maintenance and repairs; obtain quotes and service contracts.
• Maintain accurate records of maintenance requests, completed jobs, equipment servicing and inspections.
• Prepare reports for management on maintenance performance, incidents and capital expenditure needs.
• Monitor and manage department budgets and expenditure in line with forecasts.
• Ensure minimal disruption to guest services during maintenance operations.
• Respond to complaints or concerns related to maintenance in a timely and professional manner.
• Lead by example to reflect client service culture and values; conduct regular team briefings and training.

Skills

Weekend/on-call availability

Driver's license

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Facilities management

MS Office

Maintenance Management Systems

Education

Matric + technical qualification/certification (electrical/plumbing/mechanical)

Trade-tested artisan certification (advantageous)

Tools

MS Office

Maintenance Management Systems

Job description

Requirements

• Matric + relevant technical qualification/certification (electrical, plumbing, or mechanical).
• Trade-tested artisan certification (advantageous).
• Minimum 5 years’ experience in a similar role, preferably within commercial property.
• Computer literacy (MS Office, Maintenance Management Systems).
• Available to work weekends, holidays, and on-call for emergencies
• Technical knowledge across HVAC, electrical, plumbing, and general facilities.
• Knowledge of relevant building codes and safety regulations.
• Valid driver’s license / own vehicle.

Responsibilities but not limited to

Operational Oversight

• Oversee the daily maintenance operations across the entire property.
• Conduct routine inspections of rooms, public spaces, spa, kitchen, laundry, and exterior to ensure operational standards.
• Manage and implement preventative maintenance schedules.
• Respond promptly to maintenance requests and breakdowns reported by departments.

Team Supervision

• Lead, train and develop the maintenance team to ensure skills and performance meet expectations.
• Allocate work efficiently and monitor job progress and quality of workmanship.
• Ensure team complies with PPE requirements and occupational safety protocols.

Facilities and Equipment Management

• Ensure all client's equipment, plant, and infrastructure are maintained and functioning optimally.
• Oversee maintenance of HVAC systems, electrical panels, plumbing, and fire safety systems.
• Coordinate maintenance or replacement of fixtures, fittings, furniture, and appliances.

Vendor and Contractor Liaison

• Supervise external contractors performing maintenance and repairs.
• Ensure contractor compliance with safety and operational procedures.
• Obtain quotes and facilitate service contracts for specialised repairs or servicing.

Administration and Reporting

• Maintain accurate records of maintenance requests, completed jobs, equipment servicing, and inspections.
• Prepare reports for management on maintenance performance, incidents, and capital expenditure needs.
• Monitor and manage department budgets and expenditure in line with approved forecasts.

Customer and People specific

• Ensure minimal disruption to guest services during maintenance operations.
• Respond to complaints or concerns related to maintenance in a timely and professional manner.
• Ensure that all maintenance work contributes to a consistently luxurious experience.
• Ensure minimal disruption to services during maintenance operations.
• Respond to complaints or concerns related to maintenance in a timely and professional manner.
• Lead by example, ensuring the maintenance team reflects the client's service culture and values.
• Conduct regular team briefings, one-on-ones, and training sessions.

Quality, Finance and Facilities

• Ensure all work is completed to a high standard of quality, cleanliness, and safety.
• Maintain building and facility presentation in line with luxury standards.
• Manage departmental budgets and control costs through efficient resource allocation.
• Track and report on departmental expenses, supplier invoices, and project costs.
• Oversee utilities management (water, power, gas) to ensure cost-efficiency and sustainability.
• Maintain exterior areas, parking spaces, signage, and lighting for guest and staff safety.

Legal and Compliance

• Ensure compliance with all applicable safety, health, fire, and building regulations.
• Maintain records for safety checks (fire alarms, extinguishers, lifts, etc.).
• Coordinate with legal bodies and inspectors during audits, certifications, and repairs.
• Ensure compliance with all applicable safety, health, fire, and building regulations.
• Maintain records for safety checks (fire alarms, extinguishers, lifts, etc.).
• Support the clients projects, refurbishments, or upgrades as required.
• Assist in emergency management planning and crisis response protocols.